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DieBruine

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Posts posted by DieBruine

    LineageOS 19.1 Official Release for Pro1

    in Pro1 - Thoughts & questions

    Posted

    Running

     

    lineage-19.1-20220620-nightly-pro1-signed.zip since Tuesday, clean install. So far no major problems apart from the occasional app not responding. But there is one annoying issue. My phone won't charge without rebooting! I've tried several chargers and even more cables. Without a reboot, it won't charge. Strange behaviour. Unfortunately I won't be home for another week, so I won't be able to test it with the original charger. But the charger I have tested with were all quality chargers and QC-certified.
    So, if anyone is experiencing the same issue, let me know. I received my phone back on Tuesday. I don't know if this is related to LoS, or to the hardware.

    Warranty Service Slow and Poor Communication

    in General Discussion

    Posted

    13 hours ago, toast said:

    Wait, did you mean you are stuck with the wrong one you wrote about the other day, or did you recieve another phone thats not yours?

    Another one that is not mine. But I'm not sending it back. Apart from the sim slot it's like new. And of course the -_-key and the power button which are kind of mweh. After 12 months of Unihertz Jelly 2, it is kinda hard to get used to the size. Keyboard took me about 10 minutes to get used to again. Memory muscle, the right kind 🙂 .

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    Warranty Service Slow and Poor Communication

    in General Discussion

    Posted · Edited by DieBruine

    So I just received 'my phone' a couple of minutes ago. This is my response to support:

    You have got to be F-ing kidding me... First of all, the phone I received is not mine. My phone was as brand new, mint condition, and... QWERTY. This phone has a few scratches, but even worse, is QWERTZ.
    But, the biggest problem is that the fingerprint reader becomes RED HOT during and after boot. So, I have turned it off. I tried booting it two times afterwards. The fingerprint reader gets so hot that it feels like you are being shocked. Please arrange for return of this phone to you and my phone to me. There is truly something dangerously wrong with this phone!

    🤐🙄😑
    Wankers...

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    Pro¹ X – state of production and delivery

    in Pro1 - Thoughts & questions

    Posted

    So, nobody's going to point out the math 🤣

    Mass shipping mid June. Yet LoS needs another month 🤪

    Anyway, I'm excited. I can't wait to have them both after one year without. I look forward to comparing them side by side. A shame it won't be in time for the SummerJam festival in Germany. That's what I had lasered on the back. I wanted to show it off @ SummerJam. Guess it'll have to wait another year.

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    Protective Case Suggestions and Ideas

    in General Discussion

    Posted

    23 hours ago, lameboyadvance said:

    Thanks, looking on their site they still have a P20 Pro case, although it looks like they've now sold out of everything but the black ones. Guessing it won't be in stock much longer.

    ...Is there any benefit of those ones over the typical Chinese cases? Looking at the pics they have their logo stamped into the 'leather'. Is it actual leather?

    ...Also, being in Australia I'm paying as much for shipping as I am for the case... 😒

    I would argue that the quality is better. Hopefully some other buyers can respond. I bought three cases, but I also sold them with three phones. Not sure who uses them or has used them. My daughter abused one, and it held up pretty well.
    I will try and search later this evening. I might still have one lying around. If so I will post real life pictures.

    complaint problem, how long?

    in Support

    Posted · Edited by DieBruine

    On 5/24/2022 at 8:35 PM, pedro4444 said:

    Hi now i have feedback.
    They have repair parts so my phone is repaired.

    Same for me. Apparently some cables have been replaced and the screen. They also replaced my battery with a new one as a courtesy. I'm realy wondering which one will be in first. My engraved Pro1x, or the OG Pro1. Time will tell.

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    Looking for info about a replacement USB port

    in Support

    Posted

    When you look closely  at the top of the board you can distinguish the 12 soldered/ flowed soldering paths. I'll bet you at least one of those needs re-solderin/ re-flowing. Which by the the way would be very difficult because of the placement, but not impossible!

    If it's the plastic center piece inside of the connector that's wobbly, you really need to replace the connector.

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    Pro¹ X – state of production and delivery

    in Pro1 - Thoughts & questions

    Posted

    I wonder how many people haven't received their Pro1. And, will they'll be receiving their Pro1x before Pro1x-buyers 🤔?

    And what about those people who have been waiting for repairs for months, or even over a year!? A two year warranty doesn't mean 💩 when your phone has been with the company that provided it for over a year!

    I'm genuinely looking forward to receiving my Pro1x. But I'm ultimate and deeply saddened and disappointed with the one Pro1 out of for that I kept. It's been in for repairs well over a year in total. As they're unable to repair it, decent thing to do would be replace it with a Pro1x.

    Although I would still prefer to have them both. As a reminder of this journey. Last of the Mohicans...

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    complaint problem, how long?

    in Support

    Posted

    They asked me to use the cheapest way to send it to them. If I had done that I would be totally fucked. My initial complaint was sent on the 21st of July. I sent it in September 10th, that's how long I had to wait for their troubleshooting service 😕 . On the 14th of October they blatantly asked me if I was ever going to send my phone. And that's when I replied with the tracking info and a screenshot. After that it was magically found. 7 months later still no phone. So I'm just assuming they're straight up lying. I could have ordered a new screen myself and tried that 😐 .
    I bought myself a tablet for general use. And I'm still relying on my Unihertz Jelly2 as a daily. We'll see what/ if the Pro1X brings.

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    complaint problem, how long?

    in Support

    Posted · Edited by DieBruine

    Yeah, that's what they also told me! I posted it a while back. So where is it they asked? When I showed them the delivery report they said, ah yes we have it.

    I'm not counting on ever seeing that phone returned to me. I consider our Pro1 adventure a > € 2500,- fiasco. Out of four three had to go back and took a minimum of three months to get repaired. This particular one has been at FxTec for over 12 months in total! If I ever get it back it will be a minth condition museum piece worth nothing.

    I would not ever recommend buying an FxTec. In my case it was over 75% failure multiple times. Ridiculous repair time which has cost me more than 100,- in shipping costs so far. And, I have nothing to show for it. Maybe some goodwill with the two international buyers in the corners over the world. Anyway, fingers crossed for the Pro¹X. Whatever happens with that one, it will get a prominent place in this house to remind me of this fiasco.

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    Mystery tiny piece of metal came out of Pro1!

    in Support

    Posted

    21 hours ago, John Veness said:

    I opened up my Pro1 in order to reconnect the fingerprint cable. After I put it back together, I found this little bit of metal (about 4mm long) on my work area. I assume this came out of the Pro1. I found it quite hard to open up the phone so don't relish doing it again just for "fun", so I wondered if anyone had any idea what it's for and if it's very important!

     

    Nah, don't think that's from the Pro1. 

    spacer.png

    • Like 1

    complaint problem, how long?

    in Support

    Posted

    Support Team (FX Technology Limited)

    15 Oct 2021, 10:40 BST

    We got it here thanks for the input.
    Will update you soon on the repair.

    Feel free to let us know if there's anything else we can help you with.

    Kind regards,
    F(x)tec Support

    Don't hold your breath. This one was delivered in September. Heard Jack Shit since...

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