The delivery estimate on the website was the only reason I committed to buying the phone. If they would have been honest about it then I probably wouldn't have made the purchase. Which is why they have it up there of course. Their customer service is honestly pretty bad. It took them a month to tell me they would give me my refund. They said it would be processed within a week and I would be notified when it was.. That was on November 19th and I have not heard a peep since nor have I received my money back. I understand that they are a smaller company and that the world is suffering from Covid related delays but this is ridiculous. At least be honest with your potential customers.
What has been delivered? When is it my turn?
in General Discussion
Posted
The delivery estimate on the website was the only reason I committed to buying the phone. If they would have been honest about it then I probably wouldn't have made the purchase. Which is why they have it up there of course. Their customer service is honestly pretty bad. It took them a month to tell me they would give me my refund. They said it would be processed within a week and I would be notified when it was.. That was on November 19th and I have not heard a peep since nor have I received my money back. I understand that they are a smaller company and that the world is suffering from Covid related delays but this is ridiculous. At least be honest with your potential customers.