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smammy

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Posts posted by smammy

  1. Appreciate the info on speaker issues. I don't think our sound output issue is the same issue: It only happens on calls, and the sound output cuts out completely when we're speaking. Also it happens with a wired headset as well. So my guess is that it has more to do with call audio processing than with the hardware or low-level audio drivers.

    Is anyone having problems with the internal microphone like I described?

    On 8/12/2022 at 5:07 PM, smammy said:

    First, the built-in microphone gain is extremely low. it makes my spouse completely inaudible during calls and only barely audible using a sound recording app. When we attach a wired headset, the microphone gain is fine.

    Thanks!

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  2. Two Pro1-X issues, possibly related.

    First, the built-in microphone gain is extremely low. it makes my spouse completely inaudible during calls and only barely audible using a sound recording app. When we attach a wired headset, the microphone gain is fine.

    Second, and this one is really weird, when we're making a call using the build-in mic and earpiece, we can hear the other party just fine _until_ we try to say anything, at which point the incoming sound cuts out completely for anywhere from a fraction of a second to multiple seconds. I assume this is some kind of feedback avoidance, but if that's what it is it's way too sensitive. This happens even with a wired headset attached.

    Has anyone else run into either of these? Does anyone know of any workarounds (besides using a wired headset for the mic gain one)? Thanks.

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  3. 6 minutes ago, Hook said:

    T-Mobile works fine, as does Ting Mobile, for the Pro1.  I suspect it would be the same for the Pro1x, but will have to wait until I can test (probably in batch 2).  However, since T-Mobile works fine in my Pinephone as well, I'm pretty confident.  😉

    Thanks! I think my spouse is going to switch to T-Mobile so we'll see how that goes. (We're in a rural area so coverage could be an issue.)

  4. SMS works, mobile data works, but we can't make or receive calls. The error is "Server unreachable".

    We're on Consumer Cellular, a US AT&T MVNO that doesn't restrict devices past what AT&T does. AT&T doesn't have the Pro1 X on its support list. VoLTE is switched on in settings. We copied the APN info from my phone (which works for calls/sms/data on the same carrier) because the Pro1 X didn't provision automatically.

    So, has anyone gotten this phone to make calls on AT&T or any AT&T MVNO? Or any US carrier?

  5. 13 hours ago, adam2 said:

    I had this problem.  I found I was able to set everything up by doing it with no SD Card and no SIM Card installed.

    I set it up over wifi, then I installed my SIM Card and SD Card.  Everything seemed to work fine after that.

    Thank you! This worked for my spouse just now.

    • Like 2
  6. @Hook We do get the wizard on first boot. First it prompts to connect to WiFi, which we do. Then it says something like "collecting info" with a big spinner, and eventually instead of the google login prompt ("enter your email") it says something like "there was a problem communicating with google's servers" with an option to "try a different network" or "skip for now".

    If we choose "skip for now" we get to the home screen and can mess around with chrome. After that, trying to add a google account through settings > accounts, log into play store, log into gmail, etc. all show the same thing - "collecting info" with a spinner and then "there was a problem communicating with google's servers".

    For what it's worth, we can log into google accounts just fine on a different phone (Asus Zenfone 8 ) when connected to the same wifi network.

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  7. Hi all, my spouse received their Pro1X today (stock ROM). The build quality seems excellent, and they're super pumped about the keyboard and excited to make it their primary device. However, they immediately ran into an issue: they can't log into their Google account, either during first-boot or afterwards. Wi-Fi connects and we can load web sites in Chrome, but the Google login flow gives them the old "there was a problem communicating with google's servers" error.

    We tried a few different ways of adding the account, did a factory reset, and even Google's "DisplayUnlockCaptcha" tool. Any thoughts on what might be going on? We can log into the account in a browser tab, but any attempt to add the account to the phone fails. We tried checking for Android system updates and got "updates are temporarily unavailable please try again later".

    Anyone have any suggestions? Thanks in advance.

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