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No earpiece volume?

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Recently got a Pro1, but when making or receiving phone calls, the earpiece is completely silent.
I know that the network is not the issue because I can turn on the speakerphone and that works fine, I can hear the caller and the caller can hear me. But when I turn the speakerphone off, the phone is silent and only the caller can hear me.

Yes, in-call volume is set to maximum, that doesn't help.

Any ideas on how to debug the issue? Is this a known bug?



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