Pro¹ X – state of production and delivery

[Fxtecish 39]

I have 328 and have not yet got any info concerning my device.

[zundappchef 78]

has anyone noticed FX has become much more informative in the comment section on indiegogo ?
i dont know why but they seem much more in control again and its a very positive thing 
shows that they do care but in the past they might have had constraints 

[EskeRahn 5,178]

What they are now sending is the 8/256GB Blue QWERTY-EN,
So those of us with more rare choices (like my Scandinavian keyboard) will have to wait further, despite having a number way below 568.

[Kwerty 1]

Hello, when will the phone be available in the US or for purchase in the UK?

[jsreed5 25]

9 hours ago, EskeRahn said:

What they are now sending is the 8/256GB Blue QWERTY-EN,
So those of us with more rare choices (like my Scandinavian keyboard) will have to wait further, despite having a number way below 568.

That's good news for me; it's the exact model I ordered.

The bad news? My ID is 1874. No dice on this allotment.

It does make me wonder, though: might I (and others who ordered that version) be prioritized in the next contributor batch as well?

[EskeRahn 5,178]

1 hour ago, jsreed5 said:

It does make me wonder, though: might I (and others who ordered that version) be prioritized in the next contributor batch as well?

I have stopped expecting any logic here, though I still expect that I will get it at some point.

[EskeRahn 5,178]

3 hours ago, Kwerty said:

Hello, when will the phone be available in the US or for purchase in the UK?

We got no real info here, but we do know that many US carriers makes it it hard to do BYOD, so check with you carrier first, or be prepared to look for another carrier.

There are some good info in this thread on what various US users have tried.

[749121 7]

Given my IGG no. is well over 3000 (!!!), I think I can whistle for seeing my phone this year.  Not, I hasten to add, that I still actually want it - I'll be keeping my BB Key2 until either it dies or something more up-to-date with a PKB comes along.  But I would like to try and mitigate my losses by selling the PRO1-X while there might still be some market for it.  

 

To say I was disappointed by the latest IGG update is, well, not quite right, as I no longer have any real expectations of Fxtec delivering - but it was still pretty depressing.

 

By the way, and apologies if it's slightly off-topic, but I was wondering: can anyone recommend a good channel to use to sell a phone privately?   Until recently I wouldn't have thought twice about using E-bay, but these days it's a pretty awful experience as a seller, particularly while E-bay sits on your money post-sale at their leisure!

[daniele606 6]

Hi All,

writing from Italy here, i just recieved my Pro1X.
I was able to setup my Google account and other app.
Checking some stuff around i noticed that the SOC is snapdragon 665 and the camera is 12MP.

Am I completely wrong or should I have expected a 48MP camera and Snapdragon 662 with the Pro1X?
It doesn't really matter as I don't need a new phone anymore, but i am just curious to understand if this configuraiton is not only for me.

Happy to have finally received it 🙂

[PoongZY 15]

2 hours ago, daniele606 said:

Hi All,

writing from Italy here, i just recieved my Pro1X.
I was able to setup my Google account and other app.
Checking some stuff around i noticed that the SOC is snapdragon 665 and the camera is 12MP.

Am I completely wrong or should I have expected a 48MP camera and Snapdragon 662 with the Pro1X?
It doesn't really matter as I don't need a new phone anymore, but i am just curious to understand if this configuraiton is not only for me.

Happy to have finally received it 🙂

The site says it is 662 with 12MP

https://fxtec.com/pro1x

[MonCon 87]

2 hours ago, daniele606 said:

Checking some stuff around i noticed that the SOC is snapdragon 665 and the camera is 12MP.

Where did you get the info on your SoC?  

I tried 'Settings => About phone', *#*#4636#*#*, and a couple of apps from F-Droid, but I can't find anything that displays the SoC model. 

Regarding the camera: 

 

Edited March 9 by MonCon

[Hook 2,655]

1 hour ago, MonCon said:

Where did you get the info on your SoC?  

Both 3C All-in-One Toolbox or Inware will do that.  They use the part number (eg MSM8998 for the Pro 1's SD835) rather than the more familiar model number or whatever they call it.  Inware is good if you mostly just want information.  3C has endless tools and is a little overwheming sometimes.  😉  Both are on Google Play.

[Rob. S. 1,559]

Inware says "BENGAL" for my Pro1X, which is the codename for the Qualcomm Snapdragon 662 SM6115.

[EskeRahn 5,178]

5 hours ago, daniele606 said:

Am I completely wrong or should I have expected a 48MP camera and Snapdragon 662 with the Pro1X?

The 48MP sensor produces 12MP images after interpolation - I guess it is a sales thing that Sony market it as 48MP, and this is usually just copied by those that use it. e.g. FxTec. We have this difference discussed in another thread somewhere...

Interesting with the 662/665, what software are you seeing this on?
If I check my Pro1X with "Aida", it says "Qualcomm snapdragon 460/662", "Device Info HW" says "662", but "CPU-Z" says "665".

So I guess that the app sort of takes a guess on the cpu based on the info available, rather than get an actual ID back - that could explain discrepancies.

[daniele606 6]

 Thanks everybody, now everything looks more clear to me:

3 hours ago, MonCon said:

Where did you get the info on your SoC?  

I tried 'Settings => About phone', *#*#4636#*#*, and a couple of apps from F-Droid, but I can't find anything that displays the SoC model. 

Regarding the camera: 

 

Interesting thread, I have understood a little better (or at least I hope) how digital photography works.
Megapixels aside, which are not really important, the photos i took in my room don't looks bad compared to my Galaxy A52s. I will try to take some shots around this weekend.

 

41 minutes ago, EskeRahn said:

Interesting with the 662/665, what software are you seeing this on?
If I check my Pro1X with "Aida", it says "Qualcomm snapdragon 460/662", "Device Info HW" says "662", but "CPU-Z" says "665".

So I guess that the app sort of takes a guess on the cpu based on the info available, rather than get an actual ID back - that could explain discrepancies.

I used CPU-Z  but "he" is probably guessing wrong, i also have "BENGAL" as model.
Furthermore, "Aida" is reporting the exact same information mentioned above so i believe my device is just fine😊😊

[MonCon 87]

 

4 hours ago, Hook said:

Both 3C All-in-One Toolbox or Inware will do that.  😉  Both are on Google Play.

I suppose I could take the tin foil hat off for a while and give them a try 😀. 

 

4 hours ago, Rob. S. said:

Inware says "BENGAL" for my Pro1X, which is the codename for the Qualcomm Snapdragon 662 SM6115.

 

2 hours ago, daniele606 said:

I used CPU-Z  but "he" is probably guessing wrong, i also have "BENGAL" as model.

When I plug my PrawnX into my laptop it shows up as 'Fx_tec_Pro1X_BENGAL-IDP__SN%XXXXXXXX'

 

2 hours ago, daniele606 said:

Megapixels aside, which are not really important, the photos i took in my room don't looks bad compared to my Galaxy A52s. I will try to take some shots around this weekend. 

Most of the photography discussions go over my head, but I find FreeDCam quite a nice app. 

[PoongZY 15]

5 hours ago, Rob. S. said:

Inware says "BENGAL" for my Pro1X, which is the codename for the Qualcomm Snapdragon 662 SM6115.

CPU-Z says it is 665
 

[claude0001 1,150]

11 hours ago, EskeRahn said:

The 48MP sensor produces 12MP images after interpolation

I think "interpolation" is not quite the right word here. The idea with these 48 MP sensors is that they group equally-coloured pixels in bunches of four, and usually average over these four neighbors to yield a 12 MP image. This is called "pixel binning" and reduces noise through the averaging operation.

Technically, in optimum light conditions, the camera could indeed record all pixels individually to yield a 48 MP image. But, seemingly, the Pro1X's drivers do not support that mode.

7 hours ago, PoongZY said:

CPU-Z says it is 665

As @EskeRahn and @daniele606 point out, CPU-Z is wrong. Other apps correctly identify the SoC as SD662, in agreement with the phone's specs.

Edited March 10 by claude0001

[FlyingAntero 726]

11 hours ago, EskeRahn said:

The 48MP sensor produces 12MP images after interpolation - I guess it is a sales thing that Sony market it as 48MP, and this is usually just copied by those that use it. e.g. FxTec. We have this difference discussed in another thread somewhere...

@claude0001already pointed out the difference between pixel binning and interpolation. Pixel binning is actually great feature on smartphones since it can resolve some issues that are caused by the limited size of camera module and optics. Interpolation on the other hand can be considered as a fake marketing number since it creates information out of nothing. Some sketchy Chinese brands used to that a lot in the past. Pixel binning combines already collected information so it is real thing.

OnePlus 8T uses the same IMX 586 sensor for the main camera. By default it takes 12MP shots since dynamic is usually better and pixel binning is better for low light shots. However, OnePlus 8T can also take 48MP shots if needed. If conditions are very good then 48MP can provide better pics. I don't know why F(x)tec does not offer the feature to take 48MP shots.

Here is comparison between 12MP and 48MP shot on OP8T.

"The image quality benefit of using full resolution is typical for a Quad Bayer filter-like camera. Details are perceptibly increased at the pixel level, but correspondingly, the dynamics of the images are slightly lost.

In low light, the benefits of using full resolution actually disappear completely and only the downsides remain, so using full resolution can be recommended primarily in daylight."

48MP

12MP

Edited March 10 by FlyingAntero

[throwaway9284939 6]

It has now been almost a full year since I gave FXT my money through IGG. Delivery date has been pushed back so many times that I've resigned that it's never going to come. Since they're only just now shipping batch 1XXX and mine is 3XXX, at this rate I'll get my phone in about 10 years. My bank has denied my credit card dispute twice now even though FXT has refused to grant a refund twice and are constantly pushing back shipping dates and lying about when it will be ready. Is there any other course of action that can be take to get my money back that isn't "wait to get your phone then resell it"?

[Hook 2,655]

24 minutes ago, throwaway9284939 said:

It has now been almost a full year since I gave FXT my money through IGG. Delivery date has been pushed back so many times that I've resigned that it's never going to come. Since they're only just now shipping batch 1XXX and mine is 3XXX, at this rate I'll get my phone in about 10 years. My bank has denied my credit card dispute twice now even though FXT has refused to grant a refund twice and are constantly pushing back shipping dates and lying about when it will be ready. Is there any other course of action that can be take to get my money back that isn't "wait to get your phone then resell it"?

Only 1 year?  😉

Sorry, but there are no refunds with crowdfunding, because you are not buying a product, you are investing in a project in hopes that the product will be produced and then you will get that invested-in perk.  As IGG warned when you invested, you are not even guaranteed that you will get anything.  You  will most likely get your phone and I even suspect it will be in the near future, but in crowdfunding, the money is spent on the attempt to produce the product.  There is nothing to refund.

Edited March 14 by Hook

[Rob. S. 1,559]

41 minutes ago, throwaway9284939 said:

Is there any other course of action that can be take to get my money back that isn't "wait to get your phone then resell it"?

Sorry having to say so, but no. That's exactly what IGG is about and has been about right from the start. You're not guaranteed to get anything, neither a product nor a refund, no matter how huge a sum you paid and no matter what you might have had reason to believe.

Hoping to eventually get your phone and then resell it (if you really don't want to make an attempt to use it) is probably still your best bet. I just sold the Pro1X I ordered in 2020, received in 2022, used for half a year as my daily driver and then replaced with another one with a different keyboard, for hardly less than I originally paid.

 You also might want to read this: 

 

Edited March 14 by Rob. S.

[throwaway9284939 6]

46 minutes ago, Rob. S. said:

Sorry having to say so, but no. That's exactly what IGG is about and has been about right from the start. You're not guaranteed to get anything, neither a product nor a refund, no matter how huge a sum you paid and no matter what you might have had reason to believe.

Hoping to eventually get your phone and then resell it (if you really don't want to make an attempt to use it) is probably still your best bet. I just sold the Pro1X I ordered in 2020, received in 2022, used for half a year as my daily driver and then replaced with another one with a different keyboard, for hardly less than I originally paid.

 You also might want to read this: 

 

Except by the time I get mine it will barely have any value left. As there have been countless threads on here of connecitivity issues, broken promises related to OS development, Expansys having a backdoor deal and people getting phones in only two days from them as opposed to two years for people who actually backed it, perks not being fulfulled in their entirety, and setback after setback with no response from FxTec beyond canned marketing quotes. By the time this phone arrives it will be worthless, its chips were already obsolete when production started. It will be nowhere near the $800+ I paid for the enthusaist bundle (including two replacement screens and a battery that will be long dead when it arrives, neither of which will show up either). This is becoming Mighty No. 9 levels of disaster, overpromise and underdeliver (or in this case, just don't deliver at all).

I've already purchased a new phone in the meantime, so I am now down a total of $1200 just because I wanted a libre phone that worked. Such a shame that XDA attached itself to a project that went this bad this quickly. 

[steff 41]

48 minutes ago, throwaway9284939 said:

Such a shame that XDA attached itself to a project that went this bad this quickly. 

Well i agree with most things you said except the xda part. They detached themselves really quick. There has never been any article on xda`s website after the announcement "xda mad a phone". Also the xda-developer.com website went from development to marketing only. There is nothing positive to say about xda. But with the rest i agree 100%.

[Rob. S. 1,559]

1 hour ago, throwaway9284939 said:

Except by the time I get mine it will barely have any value left

The risk is there. Still it remains to be seen. Depending on region and carrier, the Pro1 X is usable, and being the unique item that it is, it will remain desirable for a lot of people for a substantial time to come. Many want it for the keyboard alone and couldn't care less for the processor which also will be good enough in normal use for a long time to come. So in case you do get it, you will at least be able to cut your losses. Which might not be what one would wish for, but still a lot more than many other IGG projects turned out to be. 

Also, it is a complete wonder that F(x)tec even exists after the problems they faced. If they would have folded months ago or, which would have been completely understandable, you would be out of options now. As it is, you at least have a chance to cut your losses at some point. 

Edited March 14 by Rob. S.