daniel.schaaaf 177 Posted March 11, 2021 Share Posted March 11, 2021 After almost a year with my Pro1, all I am left with is utter disappointment and a reluctance to use this "phone". Yes, I am actually thinking about going back to my Moto Z Play. The hardware is alright, and the keyboard is fine. However, the software is lacking, non-existent or buggy at best. F(x)tec has done nothing to address any of the known software issues. Instead, they released a "new" piece of hardware, the Po1-X. If anyone from F(x)tec is reading this: Get your sh*t together and fix the software before anything else! Living abroad and communicating in three different languages, I find myself using an on-screen keyboard more often than the hardware keyboard. Ideally, F(x)tec would have included a keyboard app to only show suggestions, emojis and special characters when using the Pro1 in landscape mode with the hardware keyboard extended. Sticky keys and modifier keys are missing as well. I am aware of Swiftkey and other apps to ease the pain. However, I expect(ed) F(x)tec to fix this the proper way. Everything audio is completely screwed up. The notification volume, for example, is too loud already on the lowest possible setting. I hear notifications across the hallway with two solid doors and solid walls between the phone and me. This is easy to fix for F(x)tec, but it is still an issue after one year. The in-call audio is worse. Firstly, the audio volume ranges from "loud" to "extremely loud". It can be literally painful to make a call with the Pro1. Secondly, the audio from the modem seems to have very low gain. The audio signal has to be amplified a lot to achieve a decent volume through the speakers. This amplifies noise from the audio circuit and interference from other circuits. Interestingly, this is only problematic when the audio is routed through the "earpiece". Switching to speaker mode eliminates noise and interference. Apparently, this could be fixed in software, if F(x)tec ever decided to do so. The proximity sensor, or how its data is interpreted by the phone, is screwed up as well. During a call, the Pro1 will often switch on the display, and my ear or cheek would operate the touch screen. Similarly to the proximity sensor, the fingerprint sensor is either overzealous or not responsive at all. Last but not least, my Pro1 runs (very) hot when applications like Signal use video. Again, using the Pro1 as a communication device is nothing but a (literally) painful experience. Several people in the forum actually made a huge effort bringing LineageOS or other Android flavours to the Pro1. I am very thankful for all the (unpaid) work some people put into this device. But this is not how I expected things to be. F(x)tec is not doing anything to improve their software and our user experience. They don't even seem to support the community in fixing their blatant mistakes. The Pro1 is an expensive device. Understandably so, due to the low production volume. The one thing F(x)tec could have done to stand out, besides the actual hardware keyboard, would have been their software support. Dear F(x)tec, you disappointed in so many ways, it is boggling the mind. 😡😭 1 1 2 Quote Link to post Share on other sites
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