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What US carriers will this phone work on in the future?


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The big three phone carriers are about to shut off service for any phone not approved by them.  This would include this phone.  What are the plans to get this phone approved by the big three?

 

Example:  https://www.xda-developers.com/t-mobile-att-require-volte-phone-calls-shut-down-3g/

 

US support of this phone is about to be non-existent.  I hope someone is trying to get these phones approved for use on our carriers.  This is the main reason I have no ordered this device to date.

 

List of approved phones for AT&T for example:

https://www.att.com/idpassets/images/support/pdf/Devices-Working-on-ATT-Network.pdf

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Well, it's way past January 2021 and I have been using my Pro1 on T-mobile just fine, and now, while the Pro1 is being repaired, I am using my Pinephone just fine on T-mobile.  This is prepaid-- I can't speak to post-paid. 

From what I can tell, AT&T is most dead set on it being an approved phone.  Verizon is somewhere in-between.  As long as a phone has VoLTE and a SIM  muled in an approved Verizon device, it can go on the network, but then, for some people, things will stop working, while others seem to have good success.  T-Mobile seems only to care if it is VoLTE although, chances are, if you use the on-line "will my phone work" it will likly say no, but it will work anyway.

That's my experience, anyway.  Both the Pro1 (and presumably the Pro1x) can do VoLTE as long as the OS turns it on or lets you turn it on.

I don't think FxTec is big enough to jump through the hoops required by the US carriers when they don't run into this problem in much of the rest of the world. If they do, it will be a nice surprise.

 

Edited by Hook
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On 1/19/2022 at 4:03 AM, Hook said:

I don't think FxTec is big enough to jump through the hoops required by the US carriers when they don't run into this problem in much of the rest of the world. If they do, it will be a nice surprise.

 

While this is most probably true and I understand what you mean, this is still in the FAQ on the IndieGoGo campaign:

"Does the Pro1-X work on all US based network providers?

The Pro1 supports all major US carriers. However, you need to be aware of a little process required to have signal on Verizon or Sprint due to their more complex setup. In order to have signal on Verizon or Sprint, you’ll first need to activate the SIM card on a previously known approved Verizon device. Or you can simply swap your SIM card to the Pro1-X from your current phone on Verizon. This does not apply to T-Mobile or AT&T - those should work natively out of the box."

 

That being said, and seeing how the situation seem to be unfolding in the US, I think its time for f(x)tec to make a choice between

1). Make sure the Pro1X will really work on all us Major Providers (meaning getting their device officially approved).

or

2). Change the answer to the question in the FAQ to something like: "At the moment, it seems like most people can get around the requirement by following these steps, but we really cannot guarantee it will work, or if it will stop working following future changes".

But thats just my two cents.

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  • 2 weeks later...

My attempts by email to get FxTec support to do something about it / work with AT&T have fallen on deaf ears.  They don't seem to care nor have made any indication that they have actually tried anything.  Last response from them was "They seem to be white branding the major brands so unfortunately the Pro1 will not be listed."

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2 hours ago, KingOfTerrible said:

They seem to be white branding the major brands so unfortunately the Pro1 will not be listed.

Which seems to be true-- not much they can do about that.

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T-Mobile seems to be the route they will most likely go is my guess, it is currently listed as supported device for pre or post paid.

Screenshot 2022-02-02 at 14-18-33 Bring Your Own Unlocked Phone IMEI Compatibility Check Activate Online T-Mobile.png

Edited by mv
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On 2/2/2022 at 3:40 PM, KingOfTerrible said:

My attempts by email to get FxTec support to do something about it / work with AT&T have fallen on deaf ears.  They don't seem to care nor have made any indication that they have actually tried anything.  Last response from them was "They seem to be white branding the major brands so unfortunately the Pro1 will not be listed."

AT&T used to be the carrier with the most phone choices about a decade ago.  I remember recommending to my company to ditch Verizon so that we could go to AT&T and have more device selection for the engineers.  Now they are becoming the complete opposite.  It is what it is I guess.

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On 2/2/2022 at 12:51 PM, Hook said:

Which seems to be true-- not much they can do about that.

Maybe but the approve list has brands / single model phones I've certainly never heard of so I don't see how fxtec couldn't get on the list too if they actually tried.

Pepperl+Fuchs: Smart Ex-02 ROW
Punkt: MP 02
RED: Hydrogen One - (H1A1000/H1T1000)
Schok: Freedom Turbo XL (SFT656128)

source: https://www.att.com/idpassets/images/support/pdf/Devices-Working-on-ATT-Network.pdf

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FYI, I finally found an actual date for the AT&T shutdown, Feb 22 2022.  Looks like I will know in 20 days if I have to switch to T-Mobile or get a new phone.

 

I got myself a 99 cent Mint Mobile sim card off amazon which comes with a free 7 day trial / 250 mins / 250 text to test out the T-Mobile network coverage.

ATT has my imei registered as an att branded blackberry priv (which is on the approved list) since they don't recognize the fxtec imei in their system (invalid)...but of course they know what my sim is actually in.  Only time will tell at this point.

Screenshot_20220204-020543.png

Screenshot_20220204-020342.png

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