dicer 36 Posted January 3 Share Posted January 3 A friend works in business consulting. His take on this: It's a completely automated process and Fedex would loose money if humans look at this. They outsourced the problem to the debt collection company. So just open one ticket, sent them the proof they want, document everything and wait for the debt collection to take over. Then send them the documentation and let them close the case. I don't think this is good behavior as a company, but it is also not something to get stressed out about. I think documenting everything is key and what I learned from my case: I should have not worried too much about all this. 2 Quote Link to post Share on other sites
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.