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Inquired about a new battery for my Pro 1


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Nothing is wrong with it, I just thought maybe I should get one in case things go belly-up ya know.

So I emailed and the want £99 + Shipping. For a battery. They Want $118.25 USD for a phone battery plus shipping.
So I asked if they could deduct it from the $829USD that they owe me for the cancelled Pro1X order.
Results pending... 🤣

 
 
Edited by sequestris
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Planet Computer jacks up to similar prices for batt replacement in the Gemini and Cosmo. AND you have to send the phones to London; they won't mail just the battery. My Gem and Cos molder in a drawer.

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1 hour ago, sequestris said:

So I emailed and the want £99 + Shipping

The good news is that this could mean they actually have some of those batteries and that you actually could get one...

 I'm still waiting for the one I've ordered and paid for on IGG in 2020, shortly after ordering the Pro1X I've been using for the last six months. 

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On 3/2/2023 at 3:44 PM, Rob. S. said:

The good news is that this could mean they actually have some of those batteries and that you actually could get one...

 I'm still waiting for the one I've ordered and paid for on IGG in 2020, shortly after ordering the Pro1X I've been using for the last six months. 

I want one but I don't want to send them more money to not get something.

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  • 3 weeks later...
On 3/2/2023 at 8:34 PM, jakfish said:

Planet Computer jacks up to similar prices for batt replacement in the Gemini and Cosmo. AND you have to send the phones to London; they won't mail just the battery. My Gem and Cos molder in a drawer.

There are a lot of restrictions and regulations in order to ship a battery by itself, especially through air freight. That's why they prefer to ship the battery with the phone as it requires less documentation and procedures.

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2 hours ago, Casey said:

I thought you said in another thread that you got a refund via chargeback? 

@Casey  Note the dates.  The post about deducting the battery is March 2nd, the "I got my refund" is March 18th.  😉

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3 hours ago, sequestris said:

Did you ever get your USB part?

Yes, I did, that went comparatively quick for a change. (Unfortunately, in the process of successfully replacing the USB part, I broke a few other things which arent's as easily replaceable...)

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