When you receive the payment link, worst case should be that the link gives you a red message like this:
This order cannot be paid for. Please contact us if you need assistance.
And if so you will need to ‘bother’ them. ;)
As I had the same problem here's what was the problem for me: I wasn't aware I had two accounts with the site. Seems like one got autocreated via the preorder system. So trying to pay an order from a wrong account doesn't work obviously. Double check the eMail address the pre-order notification was sent to and be sure to use the account associated with that one.
Sequence of order processing + issues with orders
in Support
Posted
As I had the same problem here's what was the problem for me: I wasn't aware I had two accounts with the site. Seems like one got autocreated via the preorder system. So trying to pay an order from a wrong account doesn't work obviously. Double check the eMail address the pre-order notification was sent to and be sure to use the account associated with that one.
Cheers,
sur5r