Topics

Just to add that this is something of a good sign, as this is how it behaves if I do it on a working Pro1X. But as it does not display a splash screen also in the loop, I agree with others that it is most likely a display issue.

You can select in settings a layout matching the physical keyboard the phone has. Settings►System►Language and input►Physical Keyboard►Fxtec Pro1 (and yes it should have said Pro1X) If you want something not standard have a look at FinQwerty by @Anssi Hannula that is in the normal store. You can see the various layouts offered here https://android.onse.fi/finqwerty/#pro1x (it is open source so you can even tinker with stuff yourself) It is a loader of layout files to the system, and not an app that will be running as such.

While buying a miniature Phillips screw driver, make sure to also get some prying tool. Besides the screws, the display frame "clicks" onto the supporting base plate. Especially if it has never been removed before, fingernails are not enough to get it loose. You wont have to mess with the hinge mechanism by the way. However, be careful with the ribbon cable connecting the two halves of the phone: it is just long enough to allow you to reach the connector head. Once the display frame is unmounted (which is quite easy) you can check and re-seat the ribbon cables coming from the bottom half of the phone to the frame, as well as the connector from the frame to the actual screen. This did fix a dead display for me twice (after dropping the phones). Dig deeper (into the bottom half of the phone) only if it doesn't. Much appreciated how you manage to lead a nice and polite discussion despite your understandable frustration. Not joking. Too many tend to forget that on this forum you are 1) mostly just talking to other users, not F(x)tec, and that 2) many of us have been through very similar troubles. Keep going! 👍

Hey mate, Thanks heaps for the reply and the suggestions. Firstly - I don't have any tools that small to remove the screen to check the display connection, so I'll need to track something down. Considering I was a backer for the Pro1-X, and 2+ years later have only just received the mobile, within the last cple of weeks, am a little concerned about removing a display which has a hinge connecting it to the main body. I will give it a go though, and check. Also appreciate the link for Ali-express, however am not paying anything extra for a brand new mobile. Respectfully, if they wanted me to test out the phone, they could have given me a free one, not have to pay $1200+ (Aussie conversion rate) for an absolute lemon on arrival. I was expecting to load an OS, not use a rubber band on a brand new phone to boot it, and start dissembling the hardware. Yes, support have been ignoring my requests to find solutions to fix this expensive door stop, so please accept I am hugely grateful for your efforts.  I agree, with the vibrations and sounds, it seems to elude to a display issue. Will see what transpires when I attempt to remove the display screws. Once again, thank you for your assistance. Hugely grateful. Will get back to you if OK?

Update for y'all. I managed to get a replacement screen assembly straight from f(x)tec after back and forth messaging with their support. It even has a blue bezel. The one from AliExpress showed up and there's a notable difference: a small circuit board that connects from the body ribbon cable (2 plugs) to the display ribbon cable (1 plug) is missing in the AliExpress display and present in the OEM f(x)tec display.   I tried swapping the screen using the OEM one. Did the exact same thing as it always did. Touchscreen worked for a few seconds, plugged the phone in, then it stopped working. Decided to open up the phone to see if it might be the ribbon cable plug on the motherboard. I've got a decent tool kit and some experience working on phones (and a ton working on desktops and laptops). Noticed in a few places that things didn't look quite right. A screw was missing from the main body, underneath the back part of the screen, but its hole had been covered up by a little sticker anyway. There were weird wrinkles in the stick-on EFI shield tape atop the big chips and battery as if someone had attempted to peel it up and stopped. At least one of the body screws seemed suspiciously loose. Got deep enough to unplug the whole series of ribbon cables on the mainboard and firmly reseat them.   After reassembly, no change. So whatever the hell's going on has to be something wrong with the mainboard or ribbon cable, or something someone else did when poking around inside this phone, and I don't feel like diagnosing this thing by replacing parts further. I'm just going to sell it for parts. I already bought another one in black that fully works so that'll be my new phone and I have a couple spare screens in case I ever break any.   Either the Ebay seller I bought it from lied to me about it being straight out of the Kickstarter box, or this one was a hack job from the factory. Either seems possible.