Many thanks to Windraver for the January 27 post regarding activation with Verizon.
I was dreading the prospect of facing what appears to be, from some comments, a problem-ridden process. Finally worked up the courage to go in yesterday (11-12-2020). I had printed Windraver's detailed instructions, and brought them with me. The Verizon tech provided moral support while I did it myself. She hadn't done anything like this before, so I understand that she didn't want to be responsible if something got screwed up. It went smoothly, and everything is working well. Whew! Cannot thank Windraver