EILEEN60016

Yes, I have installed the OTA updates, thanks. My above issues seem to have resolved - not sure what had been causing them. However, now I'm finding that while my phone rings when a call comes in, the screen does not turn on to display caller ID. Both when the phone is sitting idle/dark and when the screen is on and is in fact already open to the Phone app. Help?

Two potential issues (nontechnical noob here so I could be wrong): 1) I'm used to the screen turning off when I put the phone (I mean past phones) to my ear. This one does not and twice now I have hit speaker with my ear and almost blown my ear drums out. Anyone else having this issue? 2) I was told that my phone was static-y and that my voice dropped in/out by a couple people. I'm on TMobile pre-paid. I saw something about "get with Tmobile to get added to their network for Wifi calling" but is it possible that the phone is trying to do wifi calling but my wifi is not con