Rayanth

I had that one completely muted, but the chime still sounded when it did an OS update, and it practically echoed through the house. DoNotDisturb seems to have helped. Other updates: now working fine on Verizon. Was able to directly perform a Bluetooth connection between old and new phone, and transferred contacts that way, but if I open the Google " set up a new device" on the old phone, it can't find any phone (out of three other phones sitting next to it) on Bluetooth, so I gave up on that tactic. Google on the Pro did at least identify apps it could install from the last phone,

Can't find a way on the Pro1 to get google to retrieve backup from prior device... any pointers? The backup screen just has Back Up, does not have any Restore...

Not sure what happened - first time I put the nano SIM in, it wasn't registering that it even had a SIM card. There's only one way the SIM card can go in so I'm pretty sure I didn't have it flipped. Pulled it out and put it back in, noticed that it was very easy to jar the card loose from the tray, so maybe it had been shifted a little the first time? Now working fine - test call, test text message got through to my other phone... just gotta figure out how to transfer all the data, contacts, etc from her other phone now.

using the online instructions, wife didn't hand me printed ones -- online instructions (https://www.fxtec.com/wp-content/uploads/2019/11/QuickGuide.pdf) show :

New observation - that 'chime' sound is INSANELY loud - even though I have sound settings completely muted... Trying Do Not Disturb mode to see if that helps... my entire household is audio-sensory-sensitive, will definitely need to find a way to quiet that chime

Yes, I linked to this thread in my original post - i'm going through the steps now. I have an old Verizon-branded Droid 2 Turbo that I was able to reactivate, and now I'm going through the software update phases before i try to enable the SIM on the Pro1

Submitted this also as a Support Ticket, but I am a bit confused on some things with this phone, as-is when unboxed: 1) Shipped with a multi-country AC Adapter, cool! 2) Only an 18 inch USB cable? Do people really put their phone on the floor when charging it? 3) Wait... this USB cable is Type A (typical ubiquitous rectangle, the end that plugs into the AC Adapter) but the other end is Type B Micro -- and the phone is USB C! There's no other cable in the box, so as-is from the box, I can't even charge the phone. (Fortunately I have spare USB C cables) 4) OK, let's go throug