Shota

Okay. I am a bad guy. I thought I was a customer who paid already. I just should not believe estimated delivery schedule they said. all my fault.

Dude, I am Japanese. I know what Giteki means. That was what Fxtec explained to me. They just wanted me to calm down by telling me there are different.They said Links will be selling the Japanese version of the pro1 and this is Giteki certified which is a different to the remaining pre-orders. Some Japanese Youtuber already uploaded "unbox' type videos recently. Do I need to explain this? Are you taunting me? Fxtec started to sell the phones without shipment for pre-order is done. That's it. All I want is explanation, but they don't.

I don't understand why I'm questioned about this. Not sure if it is already sold out, but it was in stores since July 11. Fxtec said those are Giteki certified version. I do not get why they start to make Giteki certified version before shipping to all pre-buy customers.

I emailed back to support team. They said tracking was sent to me by the end of this week so I wanted to check it was on the schedule. However, they said it is going to be by the end of NEXT week again.

They said it is delayed AGAIN. They probably do not plan to ship it anymore. I cannot believe this phone is already sold in Japanese market.

Of course I did. They answered once on June 9. Following was their reply. Unfortunately, we aren’t able to provide precise shipping dates for each order. However, we have surprised a lot of our customers by shipping it earlier than initially expected. Based on the least optimistic estimate, we’ll have your device shipped by August. We’re getting another batch in 2 weeks, but we can’t promise any of our customers, as we simply have a lot of pre-orders to process. Then Japanese distributer announced they start to sell the phone from July 4. So I asked them by using their web form, but

I sent message to their support team, but never answered. All I need is explanation. I hardly imagine this phone really exists.

I ordered the phone before the pre-order campaign ended. Pre-order must be completed before selling in market.

On June 8, they said my phone will not be shipped until August and it is not even guaranteed. Then it is gonna be sold in Japan from early July. I sent message to their support team after I saw the news, info@fxtec.com, but they did no email me back. How can they betray us like this? I want my money back.