[On the pre-production status]

2 hours ago, ohkami_b said:

oh wow, i just checked your previous posts and found this from february 2020: "#12xxx IGG EU QWERTY". my order # is 34xxx, not even close. if they are shipping 12xxx now i guess i better cancel. and hope they have money to refund.

i hope so, too - i will report here on success or failure.

[On the pre-production status]

On 6/16/2020 at 11:47 AM, Swond said:

Unfortunately the pandemy is leaving away and those brave people, who still trust them and waited for such a long time were now just overpassed by new orders. I can understand what can be the reason (as you said, they wanna look like the production works), but I am absolutely against it, because all our preorders are pending. And again.. (seems like a fairy tail) there are no informations from the team, what is going on. I am very very sad and frustrated (as we all are, i guess!). Lets start betting, ha? 😄 Maybe a poll function may work for this 😄

you will get your devices faster - I just cancelled the rest of my order ;D

 

have fun waiting, and I'll keep my fingers crossed that everyone here gets a device.

[On the pre-production status]

On 5/28/2020 at 11:15 AM, CornholioGSM said:

😞...i got reply now...again nothing tellig "few weeks & update soon" message 😞

Nice to see you here @CornholioGSM. I would have delivered you first. My whole family and friends (and myself) owe you a lot.
I cancelled my order a long time ago because I was not satisfied with the communication from FxTec and the price for the device is now too high. Sadly I now have a more modern mobile phone for 200€ - unfortunately without keyboard.

Greeting
Dany

 

[Happy Birthday My Dear Pre Order...]

On 5/4/2020 at 12:02 AM, sequestris said:

I am sorry you do not have your phone.
I understand your misgivings and frustration.
But I can tell you it is SO worth it.
Zero problems and I have had it since January.

he will be delighted to sort and tidy up his apps to be able to keep up with the performance of the low end smartphones after delivery.
He can revel in thinking how nice it would have been if he had got his smartphone back when it was still up-to-date.

[On the pre-production status]

5 minutes ago, npatel1050 said:

Waited this long, I can keep waiting. I would wager it's in the company's best interests to pump these out as fast as they can and fulfill the demand.

I'm keeping my fingers crossed that you get a device this year and I get my money back. :)

[On the pre-production status]

6 hours ago, EskeRahn said:

This is a niche product. For a mass product selling in the millions the development cost distributed per unit is negligible, but for a niche product it is a totally different story.

We know from other threads (custom declarations) that the raw hardware price per unit produced is around $300 (Again: low quantities gives high prices), and that is BEFORE adding the heavy price for licensing, and the distributed cost of development of hardware and software, plus the administrative part (including this site)... Hopefully they can add a little profit too, and finally taxes on top... So personally I would have been more surprised if it had been priced substantially lower.

Actually there ARE cheaper alternatives for keyboard lovers though, perhaps not so attractive, but they do exist, I tried to summarise the few option I know of here.

I realize that. That's why the price was reasonable six months ago with the delivery promise.
I read about FXTec every week, and they give us lapidary excuses. No own admission of guilt, no idea of compensation for the damages incurred on the customer side.

I wish all of you that you will not have to wait much longer. For me the matter is now over. Thanks.

[On the pre-production status]

12 hours ago, npatel1050 said:

That doesn't mean anything. Right now pro1 prices are in a bubble mainly because of supply issues. Once all orders have been filled and it's not difficult to get one, prices for this phone will come down. I hope to pick one up used for a reasonable price when the dust settles.

I will do the same. I have already contacted support. That the delivery promises on the sales website were not adapted is also not okay. Maybe I will order the Pro 2 in a few months. But next time I won't be so patient.

Open bootloaders are also available from other manufacturers.

 

18 hours ago, Hook said:

1450€?  Did you buy two?

Look, get your refund if you think it's a phone you won't want.  They will give it to you, based on all previous interactions.  There's no need to keep whining. While I understand the frustration. there are people who have been waiting a lot longer than you.

Yes, two QWERTZ devices.

Those who wait longer, have paid ~70€ less and they were also promised no shipping in 4-6 weeks.

I don't want to change anyone's mind here and I find it sad that FX-Tec has no significant competitors. An established manufacturer could never allow itself such a behavior without being punished. Apart from the keyboard, smartphunes under 300€ are already more powerful. Open bootloader included.

I would also order a Pro2 if there was one. But next time only if it is in stock. The trust is gone, I read every few weeks that production is about to start. Enough! (for me) 

 

17 hours ago, Tsunero said:

@Dany303

Well I wouldn't blame you if you requested a refund (I was on the verge of getting one too a few weeks ago after all) but currently nothing indicates the company is going under. Production is going, just super slowly.

Refunds, afaik, were always given so far with no strings attached.

Thank you. I hope I get my money back. You'll know if it worked or not. I broke my old smartphone last week, so I'll have to get a new one from someone else.  I had to realize, that the Pro1 is not only the housing and the keyboard, but also old stock from 2017. 

As I am not affected by the current qwerz deliveries, I think that FxTec would deliver in 3 months at the earliest based on the experience so far. At the current price they can keep the things.

 

 

[On the pre-production status]

39 minutes ago, Tsunero said:

This. No matter how niche this phone is there is undeniable demand. I am glad I waited for stock allocation despite months of delays. I really hope Fxtec doesn't flop as a company but even if they do, they existed, there are some phones out there. Since the bootloader is unlocked the community can keep it alive for quite long, turning it into a pretty "rare" collectors item in the worst case scenario.

People say how outdated it is but I digress, there are still Blackberries sold for obscene prices (looking at you K series) and the Pro1 tops them in every single aspect. Note these phones are also mostly EOL and their bootloader is locked...

i ordered the phones out of a conviction, too.

but in your worst case scenario i won't own a rare collector's item, but will have 1450€ less and won't get a phone. Just a "Sorry, we are Corona Insolvent, thanks for your money and sorry again".

If it was such a popular niche product, I could sell my outdated Motorola Photon for a lot of money. But the poor performance makes the product unattractive.

[On the pre-production status]

23 minutes ago, Rob. S. said:

If you get it, you will probably be able to sell it for significantly more than what you originally payed, so not all is lost even if you consider a near-high-end smartphone that was announced a bit more than a year ago, with a flagship CPU from two years ago "uselessly out of date", which of course is a position you're totally entitled to. 

That would require that the supply would be smaller than the demand. i think i will get mine when mass production starts and fxtec will reduce the price significantly for market reasons. I then paid a lot, fxtec broke its supply promises. And no, Corona is no excuse, the delivery was already several months behind even before Corona. 

I ordered at the beginning of November, it wasn't a pre-order, the delivery promise was 4 weeks. This was broken several times. I paid a higher price for this supposed security.

I think I'm gonna cancel my order and get the money back. I will get the phone much cheaper if they do not get rid of it.

[On the pre-production status]

Mine hasn't been shipped yet. If I get it, it's uselessly out of date. Really outrageous. Fxtex fucked up. I'm really pissed.

[On the pre-production status]

I am confident that we will get our smartphones at least one month before 3g and LTE networks are switched off and the 5G standard is outdated. Not everyone has the chance to unpack a freshly produced museum requisite.