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Kethersdad
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Posts posted by Kethersdad
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1 hour ago, Kate said:
Are you saying you ordered the Pro1 8 months ago and you have not received it yet?
That is correct. I placed my order on 6 May 2020 and was told that it would take between 4 to 6 weeks from the date of purchase for the device to ship.
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Can you let me know what the news was and how one can get that upgrade? I ordered my Pro1 back in May 2020 and I'd much prefer to upgrade to the Pro1-X than to receive an outdated phone.
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Jealous of everyone posting here. I ordered mine in May 2020 and still haven't received it; the order status is still "Processing." I was told in December 2020, "The most realistic estimate we have at the moment for another batch, which will include your order is between January 2021 and March 2021." But now the Pro1 X is available to order.
Asking for advice: should I ask for a refund on my order and place an order for a Pro1 X? I hate the idea of getting a phone that's obsolete upon arrival.
Some clarity, please
in Support
Posted
Thanks! I was under the mistaken assumption that the Pro1X was the next generation; I appreciate the additional information.