Regardless of whether you think this is the right place or not, the latest info from Fx-tec usually is found on IGG and reposted here within days if not hours. In the past "operational delay" has often meant some delay due to a COVID lockdown. As far as your ordering date, reports are that it does not seem to matter if you ordered from the site or participated in the IGG campaign as to when your phone will ship out. As near as we (or at least I) can tell from posts of those whom have received their phone, no one has been able to figure out the shipment order (maybe I missed it). Asking her