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Poor front camera quality in video calls?

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One of the first things I tried was a video call on facebook messenger. The other side reported that the camera quality they saw looked like something from the 2000s compared with my previous phone (Note 9). I didn't expect this given that both of them have 8MP front cameras. Anyone know of this?

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I've that same issue too. Though at times it is good for some reason.

Audio on Facebook messenger can be really bad too. At times there is also a major video and audio sync issue. 

Will have to hope they can fix those issues in software. 

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