cathstoll
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Posts posted by cathstoll
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I am in the US using AT&T with a 4G connection. I received that email.
So I checked my phone. VoLTE is provisioned (see below) although the Fxtec isn't on their whitelist.
I used the Network Mode Universal app to turn off WiFi calling and set it to LTE only, and it seems to make calls without a problem. Voice Network type is shown as LTE. Fingers crossed, but I think it may be OK.
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On 1/4/2020 at 5:46 AM, EskeRahn said:
Your idea of adding some self adhesive protection of the ends of the top half seems like a very good compromise. I do not know the dragon grips. But optimally we would have something adhesive that could be shaped (with some heating?) and had some 'substance' (foamy?) that could help absorb impacts. Similar to the bumpers on the case you found for the bottom half. I have searched a bit not finding anything 'shapeable' but simple strips like these might work with manual cutting (if the adhesive is strong enough)
I tried the foam method with this; used a big slab of it stuck to the phone back as temporary protection until my case arrived. Effective, but it was too thick to use as corner bumpers.
I share your concerns about Sugru adhering too strongly, but it just occurred to me maybe I could just put the Sugru on to the DragonGrips (silicone rubber tape) since I know that that sticks well and can be peeled off without too much difficulty. May be easier than finding an appropriate non-damaging adhesive to attach bumpers to the top - I have some spare cases but no good way to stick. I considered silicone tub caulk, but regained sanity before resorting to that!
There are some very creative and determined people posting here; I am sure eventually there will be many good options developed.
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On 12/17/2019 at 5:40 AM, EskeRahn said:
Go find a Samsung Note 7 case, it is not much worse than the P20 pro, see this, And I bet you can find it cheap and with shorter delivery than weeks, so you can use it intermediate.
I'm using ideas from that link, yes. VERY helpful!
But was traveling from 17th to the end of the year, so would not get back to receive shipment any sooner. I stuck a piece of closed cell foam cushion on the bottom of the phone temporarily until I got back.
On 12/17/2019 at 5:40 AM, EskeRahn said:It is almost impossible to imagine how a two piece case would work.
Not that hard to imagine, pic below of a perfectly decent 2 piece Body Glove case on a slider keyboard phone, that I know for a fact can take multiple 4' drops onto concrete and phone is unscathed.
Given that we can get the Huawei and other cases to work, the bottom part is feasible. The top would be trickier design to accommodate the bevel on the sides and limited clearance underneath, and is likely to obstruct screen slightly at the edges/corners, but seems doable. A Stick-on adhesive design instead of clip-on would even eliminate the need for clearance underneath.
The fInal result I've settled for on my FxTec is a clear flexible Huawei P20 Pro case with corner bumpers, on the bottom/keyboard half, carefully customized with an X-Acto knife. Then wrapped the corners of the top/screen half with a strip of Dragon Grips for a bit of rubberized protection. Can't say it's as fully protective as the old Body Glove case, but it is less slippery than the naked phone and it should handle the minor bumps of daily use.
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I dropped mine on day 2, slid out of my hand while taking a call. Fortunately only a short distance to a table, but still a moment of heart-stopping horror I could do without during the 2-3 week wait for some Huawei P20 Pro cases to arrive.
To anyone else with this problem - I've added some Dragon Grips; no more slipping. Might even try to make Sugru corner bumpers eventually.
I wish they could have sorted out the 2-piece case issues, or released the specs to 3D print.
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27 minutes ago, david said:
Was this the same SIM the AT&T tech tried in the Pro1?
Yes, same card. I am assuming user error or fit issue. Whatever, tape is cheap.
LOL! A-Team indeed
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Success! You folks were dead right.
12 hours ago, Hook said:One other thing to note is that blown up that much, yes you see the frame very clearly. It is not as clear IRL with these old eyes. The old eyes are my problem. But that frame is also not substantial enough to keep the SIM card held firmly despite having the correct shape. So, even when you have the SIM in correctly, you have to be careful sliding it in. At least that's my experience,but I'll be happy to learn I'm just a hopeless klutz (and would never rule out that theory 🙄 )
It wasn't substantial enough to keep the SIM card held firmly, and I suspect I may have a janky SIM drawer as well, it seemed loose to the tech - so I took David's suggestion below.
11 hours ago, david said:I have a cellular router that takes a larger SIM size than the AT&T SIM I have for it. I had to use an upsizing adapter for it and that adapter and/or the SIM slot would allow the SIM to fall out/move around too much, so tape was used on the bottom side of the adapter to keep that little bugger in place. Similar (no pun intended) deal, where it didn't really snap into the adapter.
I pulled the shiny new AT&T SIM card out of the wretched keyboardless replacement phone I got yesterday during this ordeal (my beloved 2012 Samsung Stratosphere keyboard phone was on its last gasp), then put that SIM card in the FxTec tray gold side UP, and taped that sucker down on the bottom side. Phone face down, slid the tray back in with extravagant care and delicacy.
Success! 4G
So I am going back to AT&T to return their phone. Ten thousand thanks to you all for the help.
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6 minutes ago, Hook said:
It is not as clear IRL
True that! The tech and I had to get up close and personal with the tray to see it. It's still entirely possible that we had it upside down, or slid off-center, or who knows what.
Thank you all for your input and suggestions; this is a great community. I intend to take the phone over to T-Mobile tomorrow to have them try both slots both ways, and see how that goes. I want to rule out error, incompatibility, etc before I resort to sending this lovely phone back. I've been playing with it for 2 days, updating everything via WiFi and USB and transferring my data, and I don't want to let it go!
"My precious..."
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35 minutes ago, Hook said:
the gold side of the chip is facing the back of the phone
Gold side to the back, got it. Maybe I'll just download this video onto a tablet and take it with. Can't hurt, might help.
As a side note, the black plastic drawer facing on the SIM drawer is loose. It's wiggly, and will pull away enough to see the 4 support posts connecting it to the metal drawer. Is anybody else noticing that? The tech specifically mentioned it and that I should be very careful with it; maybe is why he guessed SIM connector error.
The SIM tray does have an angled corner to help guide you, but you have to flip the phone face down to see it because the card mounts on the bottom side. Of course it won't help if you flat out have it upside down.
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6 minutes ago, Hook said:
I can't imagine why any phone would need the bootloader unlocked to get a SIM card working
Yes, I agree. The technician was actually suggesting that he had seen that behavior in phones that were locked to a wireless provider network, ie sold by Verizon, only work on Verizon network until/unless unlocked by the carrier at the owners request (after the contract has been fulfilled). So locked to a different carrier, vs a locked bootloader (as David suggested). I explained that the phone was from an independent manufacturer, and was never associated with any carrier.
I took the SIM card instructions with me. The directions suggest holding the phone face DOWN (opposite of Craig's video) then setting the SIM card in, contact side down (towards the face of the phone). The tech was sitting across a small table and did that. Looking at Craig's video - he had the phone face up and looks like SIM goes face up in that case? It was a little hard to see? Gotta love the Trans-Siberian Orchestra background music though :-)
Thanks to both you and David for the suggestions, I am not giving up! I intend to take the phone over to T-Mobile tomorrow, and take another pass at it. I looked up the APN setting first, big thanks to those who shared that experience!
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AT&T US -
Unable to get the new SIM card to work in this phone. (it worked in other devices)
The tech tried repeatedly, put the card in both the SIM positions - no luck.
He suggested in his experience either the phone was locked (doubtful), or the SIM connector defective hardware. Very disappointing. Any suggestions welcome.
No audio from earpiece
in Support
Posted
Many thanks akinwale for calling out that paragraph for this problem.
I just had the same problem of not being able to hear a caller's voice for the first time today, and spent 30-40 minutes digging through Android settings, restarting, etc - then a quick search of these forums turned this up. The loose corner was indeed the cause, and clicking it back into place seems to have resolved it. Much better than taking all my calls on speaker and annoying the heck out of anybody in the area!
The fragility is a bit disappointing, but at least now I know it's easy to correct.