Radek Vymazal

Hi community. I need your help. It has been more then a year and a half since I paid for the fxpro1 machine from fxtech. After like 15 exchanged mails, it has not still arrived. I have asked for a refund of the money and still nothing happens. I am not sure if I am the only one who is experiencing this with the fxtech company, or is there anybody else who has a bad experience like me?