Waiting for Refund

[Tony Simpson 1]

Hi Support,

It's been 12 weeks since I asked for a refund and 8 weeks since I was told it would take a week to refund Order #55435.

I think it's a great product but I wanted a new phone 8 months ago and I needed a new phone 3 months ago.

Please refund Order #55435 as you said you would.

Thanks.

[Hook 3,020]

Tony, just so you know, this is a user to user forum.  Will try and invoke @Erikto help, but messages here are not necessarily seen by the FxTec folks.

[Erik 1,487]

2 hours ago, Tony Simpson said:

Hi Support,

It's been 12 weeks since I asked for a refund and 8 weeks since I was told it would take a week to refund Order #55435.

I think it's a great product but I wanted a new phone 8 months ago and I needed a new phone 3 months ago.

Please refund Order #55435 as you said you would.

Thanks.

I have just sorted this one out for you.