Hook

Wait. What? We have to convince our spouse??

When I sent my Pro1 in for repair, it took them only one month to get it back to me and this was last January when they were scrambling because they had lost their 835 SOC for the Pro1x. I know others' experience has been different, but this was mine. Even though I now have a long wait for a replacement screen (supplied under warranty) —I think they won't have the screens until they are ready to manufacture (and therefore have all the parts), hopefully January—I have had nothing but great experiences with their CS/Tech support. YMMV, but that's my experience.

November update is here: https://www.indiegogo.com/projects/pro1-x-smartphone-functionality-choice-control/x/17980121#/updates/all

The update is here, just making November. https://www.indiegogo.com/projects/pro1-x-smartphone-functionality-choice-control/x/17980121#/updates/all

There is no mention of 30 days. It can be interpreted as calendar month. They have one more day to meet their obligation. 😉

When I used stock ages ago, I used an app called Edge Null to set the screen margins. Worked pretty nicely, IIRC. https://play.google.com/store/apps/details?id=com.meatcube.edgenull

Most people never had to. The Pro1 comes with the bootloader unlocked.

It's a little bit apples and oranges, AliExpress is a large distribution expediter that can afford to keep all kinds of parts stocked in large quantities. FxTec doesn't have the capital to keep large volumes of parts on hand and I'm pretty sure they have ordered/are ordering all the parts at once for assembling the Pro1x (including all the spare screen assemblies they need and which have been ordered on IGG) to minimize their costs. I should point out that I don't actually know this is what is going on, but it would be my guess.

I believe any Pro1 has the two year warranty since the change to one year was made somewhere around March 2021 and I don't think any Pro1s were being supplied at that time. In my case (my touchscreen stopped working ), they agreed that, since I took reception of my Pro1 in December 10th, 2019, I was still under warranty. Just be aware that you will have to be patient as while they will likely agree to the screen replacement, you will have to be patient as they have no screens in stock and likely won't until the Pro1x becomes available.

Or just factory reset. Flash LOS 18 when it comes back.

I don't know the answer to what's going on here (maybe a sensor?), but I just wanted to assure you warranty repair does not depend on being on stock. When I sent mine in a year ago it was on AICP. They don't care. 🙂

I emailed support. They are going to send me a new screen assembly under warranty (they honored my two years and accepted my date of reception (Dec 10th, 2019) as the mark on the wall. Of course, it will be a long while before I get it (probably not until the Pro1x is ready would be my guess), but I have to say my experiences with FxTec CS have been excellent!

B-B-But then you might keep the phone going for, what, 3 or 4 years instead of buying a new one. 😉

Opened the display up (removed the 5 screws on the back and pried open. Everything looked good as far as I could see. Cable loked new, connections solid, clean as a whistle in there (why are whistles clean? I would think they'd be germy 😉 ) One curious thing. When I went to re-screw, the top left (landscape) screw hole was somehow magnetized. It kept repelling the screw. I got out one of my replacement screws from China thinking it was the screw that had become magnetized, but that screw was repelled to. I did finally fight it in and screwed it down, but I don't remember anything l

I tried flexing and also running my fingers over the sides, but nothing seemed to be affected either way.