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how long can the order status be "on hold"?


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1 hour ago, Agnieszka said:

how long can the order status be "on hold"?

As I recall, when I ordered my Pro1, it stayed on a status they called "processing" (iirc, been a long time) until it actually shipped, fulfilling the order.  I assume you are talking about an order on their web store, not IGG.

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10 hours ago, Agnieszka said:

Yes, I ordered through the website, I wonder how long I will wait 🤔

Current estimate on IGG as of April 14:

  • Based on this timeline, we expect to begin mass shipping your Pro1-X’s in mid-late May!

Then the factor in answering your question is where in the queue you are, and at what rate the production will be, So If your order is recent, I would say after May.

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