Customs and Duty to be charged on phones being sent from HK to UK addresses

[Jett13 0]

I have just been advised that there could be a fee of £50-100 from customs and duty ( possibly a fee for the process of this too as there usually is. This means that not only have we waited for months or years for the phone, but it is now more expensive than buying the phone online from the website as there is no delivery cost within the UK and there would be no duty for purchasing the phone from a UK business. It looks like we will have to shoulder the import costs into the UK rather than the fxtec shouldering the import cost. Any thoughts?

[suicidal_orange 103]

20% VAT + 2.5% Duty + £8 handling fee if you're unlucky, and you probably will be as it's well over the limit.

Fxtec spent the money that would have covered our customs fees on the redesign - I'd rather pay on arrival than not getting a phone so while it's not great it's hard to complain.