Front Camera Not Detected

[Jainesh 0]

I just received my Pro 1 X. There are a few bugs or issues I am seeing.

 

1) Using Samsung Duo or Whatsup, there is no front camera

2) Using Camera, can't do any selfies

3) Limited Features in Camera for Photos and Video.

 

Is this how it is suppose to be? Or am I missing something.

[EskeRahn 5,427]

No, something is wrong.

We have had report on the old Pro1, where the upper part was not 'tight'. Do you see any gab that is not uniform all the way round?

If so, try and see if you can press it together with your fingers. Maybe one of the screws has loosened. If you can press it together but it pops back out, try to lift one of the (cosmetic) labels covering a screw in that place, and see if a screw is loose.

Obviously you can also send it to them for a repair - but who wants to wait for that if not strictly needed...

 

[Hook 2,945]

7 hours ago, Jainesh said:

I just received my Pro 1 X. There are a few bugs or issues I am seeing.

 

1) Using Samsung Duo or Whatsup, there is no front camera

2) Using Camera, can't do any selfies

3) Limited Features in Camera for Photos and Video.

 

Is this how it is suppose to be? Or am I missing something.

Something is definitely not right if the front/selfie camera isn't working.  They are fine on mine with the original camera app (I don't use it, I use Open Camera).  I would contact FxTec.  It might be that they could send you a new top (display and frame, which includes the front camera), which is pretty easy to install (5 screws and a ribbon cable).  They may or may not have immediate availability of that part, so there could be a wait, but check and see.