akinwale

Yep. It seems it's a hardware build flaw and it tends to get loose for me when I open the HW keyboard forcefully. I've been opening it gently ever since.

Nice. There actually isn't a screw there, it's just clips holding it in place. Had discussions about this in Discord a while back with @netman who can shed some more light on the hardware assembly. Mine still comes loose when I open the hardware keyboard very quickly with a loud snap, so I still have to treat it with gentle hands. The good thing is that any time it comes loose, I can easily snap it back in, but I still maintain that it's rather disappointing flaw considering how much the device costs.

Maybe related to my last paragragh in this post?

I haven't experienced this at all.

I've just spent a whole day with the Pro1, and overall, I love the device. Here are some of my thoughts and issues. It's a thicc boi! But I'm ok with that because it feels really solid in hand. Keyboard opening clack is so satisfactory. Holding Shift + alphabet keys on the physical kb doesn't capitalise. I have to toggle Caps Lock on/off for capitalisation which is slower and inconvenient. Key modifiers really need to be sticky. I'm using the Swype + Dragon virtual keyboard which doesn't seem to play nice with the physical keyboard open. If I tap to focus in a text inp

Finally got mine after waiting so long. I love it!

Finally got mine! QWERTY Serial #984.

I finally got a response today. Whew lads!

Yeah, I know this. Which is why I haven't sent a reply to the first one for over nine days now.

This is glorious! 9 days since the first ticket was created with no response. 3 days since I sent the followup ticket, and still no response yet.

Lol. I haven't replied since last week!

Just trying to find out if/when my stock assigned order will ship right after the CNY holidays, since they replied it was placed on hold due to a postcode mix up.

It's been a full week now without a reply on the ticket.

I've had a pending ticket regarding my order that I responded to since Thursday and I haven't got a reply yet.

Has anyone who got stock assigned received tracking numbers today? My US QWERTY order #19xxx paid on August 4th. Got a stock assigned email on Jan 20th, but I haven't received a tracking number yet, and my order status is still processing.