Masterg3sg1

Hey all, i requested a refund for my order on 13 May 2020. The Support worte to me on 2 Sep 2020 : "Thanks for confirming. We've submitted this over to our finance team, and we'll get back to you shortly." Since then i didnt get any response even after writing multiple mails... can you please look into this case @Erik. I need the money back till 31.12.2020 cause i want to close the connected bank account with the end of this year. Please any admin or Fx-Tec staff help me...waited over 6 months now...

@Erik same Problem here. requested a refund on 13.05.2020. Would be awesome if you can look into it as well, also bank transfer. Thanks in advance.

I have the same problem as @Akun. I canceled my order a month ago (13.05.2020) and requested a refund, but still did not get a message from support. I got an email that my request was received tho. ( Your request (4839) has been received and is being reviewed by our support staff.) Maybe @Erik can help me out there. Thanks in advance.

Hi, I would buy it. Messaged you directly. Greetings