i requested a refund for my order on 13 May 2020.
The Support worte to me on 2 Sep 2020 : "Thanks for confirming. We've submitted this over to our finance team, and we'll get back to you shortly."
Since then i didnt get any response even after writing multiple mails... can you please look into this case @Erik. I need the money back till 31.12.2020 cause i want to close the connected bank account with the end of this year.
Please any admin or Fx-Tec staff help me...waited over 6 months now...