Laws

Hi, Is there a way to disable or prevent the phone from switching from 4g to 4g+. Everytime my phone switches between the two it drops the call on T-Mobile in the US. Thank you, Laws

Hi, Thank you so much for the info. As long as I can see the screen and the encoder is not doing stupid things while I try to use the phone, I will be happy. From what F(x)tech said, I may not have my screen till at lease August. Given that time frame, I would have to buy a new phone.

Good news, I heard from F(x)tec support today. Bad news, it may be months before they can ship. Really would have liked to know this sooner.

I will try info@fxtec.com. Both of mine went to support@fxtec.com. Thanks. And an update, I read some old posts where someone confirmed that the elephone u/u pro screen is what the Pro1 uses. Found one here and it is several times cheaper than what F(x)tec charged me: https://www.aliexpress.com/item/1005002314744127.html?spm=a2g0s.9042311.0.0.64fe4c4dJvkrmj There is a month delivery time, but I have already waited much longer for a screen from F(x)tec that I have no idea if it has/ever will ship.

I am also having issues making contact since the beginning of March. They were very quick to respond to my request to buy a new screen and sent me an invoice and instructions. I paid that day, March 1st, and confirmed my shipping address. They responded confirming the order March 2nd and said it should ship the next week. Seven weeks later I have not received a screen and have never heard from them again. I did send e-mails on April 3rd and 14th asking for a shipping update, no reply. I started a new case this Monday, got their auto e-mail response, but nothing since