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Kylezhang

Order instead of pre-order

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I've placed an order but not pre-order last week. Anyone could tell me about the approximate delivery time it will be? Many thanks! 

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1 minute ago, Kylezhang said:

I've placed an order but not pre-order last week. Anyone could tell me about the approximate delivery time it will be? Many thanks! 

Realistic guess? December.

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12 minutes ago, Kylezhang said:

I've placed an order but not pre-order last week. Anyone could tell me about the approximate delivery time it will be? Many thanks! 

Everything is a pre-order until we're in general availability with 1-2 days shipping advertised. Our website might word things differently, but currently every (pre)order is treated the same way.

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Just now, Erik said:

Everything is a pre-order until we're in general availability with 1-2 days shipping advertised. Our website might word things differently, but currently every (pre)order is treated the same way.

Well Erik, but there are pre-order and order sections in the official website. I thought they were different. 

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7 minutes ago, Kylezhang said:

Well Erik, but there are pre-order and order sections in the official website. I thought they were different. 

As far as I know, our online shopping platform calls "Pre-orders" anything that was signed up for, but hasn't been paid yet. When we started it took a few months before we charged for the pre-orders. I think now the website calls them "orders" because we take payment immediately after you place it.

In real terms, however, anything is a pre-order if the device is not in general availability yet. And to us, the device will only be in general availability once we have stock sitting in the warehouse and waiting to be sold. Right now stock is being assigned to our pre-orders backlog as soon as it arrives in the warehouse.

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