Sales Tax Refund

[sequestris 710]

Just as an FYI:

At 8:51AM today I sent an email to fxtec asking about a sales tax refund and what was the process.
At 9:23AM today I got an email saying that my sales tax was refunded completely and attaching a receipt.

So um... impressed and thank you.

 

[Craig 1,435]

Did it seem like they'd already done it, or did they not do it til you asked?

[sequestris 710]

I didn't get any message, just "Your F(x)tec order #xxxxx has been partially refunded"
And then the receipt.
I imagine they are not going to do it unless you ask.

In Erik's message it says to contact them via email, so I did.

[Thunderhaake 8]

Edit: Forget about it, my text was about refund general...

Edited December 20, 2019 by Thunderhaake

[Hook 3,020]

I'm not sure why they would refund sales tax--  my impression was that would be for anyone who was charged a Tarriff, and we weren't, as far as I know.  I guess they are so ready to please they are doing it anyway. 

<shrug>

Won't get a request from me.  😉

 

[Craig 1,435]

They either have to pay it to the state, or refund it.   It would be a crime for them to charge sales tax and then keep it for themselves.   So if they are not paying the state, they should refund everyone, not just people that ask, that's ridiculous.

[sequestris 710]

1 minute ago, Craig said:

They either have to pay it to the state, or refund it.   It would be a crime for them to charge sales tax and then keep it for themselves.   So if they are not paying the state, they should refund everyone, not just people that ask, that's ridiculous.

I think it's just easier for them to send the refunds to those who ask rather than have to take the time to scroll through all of the orders and see who paid.