[SOLVED] GPS problem

[tonism 10]

Hi

Just registered an account here since Fxtec support ([email protected]) seems to be ignoring me and I thought maybe community can give some tips here.

I am having trouble getting any GPS lock on my Pro1 and am wondering if its a hardware issue.

I've tried restarting the phone, switching the location on and off, switching airplane mode on and off, switching battery saver on and off. Today I downloaded GPS Toolbox and A-GPS data using it but it just says that it is searching for GPS location and does not find anything.

I have run out of ideas what to do here. Am I missing something obvious?

Thanks in advance

Edited February 29, 2020 by tonism

[Slion 1,200]

Where do you live? How long did you wait for a fix? First fix can take up to 15 mn without AGPS.

[tonism 10]

Thanks for the reply!

I live in Estonia.

Initially I was waiting couple of minutes before switching location back on. Later, when I was trying airplane more, I no longer had such patience and just launched Waze to see if it finds GPS or not.

After downloading A-GPS data with GPS Toolkit, I left it on the window and it is still looking for location. Must be hours since I put it there.

[Slion 1,200]

Your internet connection is working right?

[Slion 1,200]

4 minutes ago, tonism said:

I left it on the window

Maybe it does not like that window.

Ideally go outside with a clear view of the sky and stay put until you get a fix.

[tonism 10]

Yes, Wifi was enabled and during those minutes I was walking outside of my home wifi network coverage and back in again. Also connected using 4G so phone itself had internet access at all times.

Let me check, I'll walk for couple of minutes, see if the GPS Toolbox thing did something or not. I never had any GPS problems with other phones though 😕 

[Slion 1,200]

Yeah, could be a faulty assembly, in which case you will have to wait for support to come back to you.

[tonism 10]

Really glad to report back that after just couple of minutes under clear sky, it found some satellites and from there on it was quite smooth sailing as you would expect.

For anyone interested what exact steps I took:

1. went outside to make sure that nothing was between phone and sky (while staying connected to my home WiFi)
2. used GPS toolbox (or is it GPS Status?) to reset my data and download new A-GPS data -- at this point I still was not able to find anything
3. went for a walk to see if anything changes and after 1-2 minutes (or leaving my WiFi network coverage?) my phone started to discover satellites

Tons of thanks to you, Slion. I was beginning to abandon all hope 🙂

Edited February 29, 2020 by tonism

[Slion 1,200]

Glad I could help. First GPS fix after moving to the other side of the planet can be tricky.