jmcleod 11 Posted August 5, 2022 Share Posted August 5, 2022 Hello, The FedEx tracking number that was sent to me has an incorrect shipping address. It's very close but is not my address and, unless intervened, will be sent to a complete stranger. I would hate to not receive this after a few years because of a what appears to be a typo. I am posting here as well since the package is slated to be delivered by 20220809 and I am not able to divert it using my FedEx account. I have also used the "Ask a question" method in the Indiegogo campaign and posted a comment with this issue, since I'm not sure which message source will be seen first. 2 Quote Link to post Share on other sites
VaZso 1,998 Posted August 5, 2022 Share Posted August 5, 2022 (edited) 21 minutes ago, jmcleod said: The FedEx tracking number that was sent to me has an incorrect shipping address. It's very close but is not my address and, unless intervened, will be sent to a complete stranger. I would hate to not receive this after a few years because of a what appears to be a typo. Have you checked reference number inside the e-mail sent by FedEx? It should contain a string like "FX Indiegogo-XX" where XX is your perk number. If that number is not yours, it may happen that stranger is another user of F(x)tec... otherwise it is clearly a wrong address of yours. Edited August 5, 2022 by VaZso Quote Link to post Share on other sites
jmcleod 11 Posted August 5, 2022 Author Share Posted August 5, 2022 Yes. The perk number is mine. Quote Link to post Share on other sites
EskeRahn 5,459 Posted August 6, 2022 Share Posted August 6, 2022 Apart from the obvious of writing to FxTec, I would suggest that you also contact FedEx and have them halt the parcel, so it is not delivered, until things are cleared up. Then Fedex can contact FxTec, and have them contact you to verify the typo. Unless someone with the same name live at the other address, I assume Fedex will be cooperative in clearing up the matter. For obvious reasons they are unlikely to just take your word for it, unless you got a really unusual name.So they will have to verify backwards to the sender, and worst case return it.. 3 Quote Link to post Share on other sites
jmcleod 11 Posted August 6, 2022 Author Share Posted August 6, 2022 When I called, FedEx referred to the tracking number by the phone number from which I was calling. Despite this, FedEx stated that only the shipper (FxTec) can change the shipping address. However, FedEx did appear to allow my request for the package to be diverted to a nearby facility to allow me to retrieve it with proof of identification but I have yet to receive any confirmation of that action. Still, I worry that not having the correct address will be a complication. 2 Quote Link to post Share on other sites
jmcleod 11 Posted August 10, 2022 Author Share Posted August 10, 2022 I was able to retrieve my package from the FedEx location today by showing my identification; all set. 6 Quote Link to post Share on other sites
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