Leaderboard

When I sent my Pro1 in for repair, it took them only one month to get it back to me and this was last January when they were scrambling because they had lost their 835 SOC for the Pro1x. I know others' experience has been different, but this was mine. Even though I now have a long wait for a replacement screen (supplied under warranty) —I think they won't have the screens until they are ready to manufacture (and therefore have all the parts), hopefully January—I have had nothing but great experiences with their CS/Tech support. YMMV, but that's my experience.

Yeah I already wrote the support. I just think that it will take ages as they are now occupied with the pro1x but yeah thanks. And I am afraid that it will take very long until I get it back. How did it worked out for you? Did you got it replaced? Ohh i now saw your repair journey thread. I will read it and hope for the best.

You could ask them to send you an USB-Board if you are willing to replace it yourself. This might be faster than to wait for official support. It worked for me but was a few months ago.

I had the same Problem, reach out to the support. It seems to be the USB-Board or the Battery are possible sources for that Problem.

Hurray the fxtec Advent calendar. Everyday a new part will be added and on Christmas we will already have 24/30+ steps done 😄

Very happy to hear the good news :)

So yesterday evening it worked. Now in the morning I tried turning it on and it didn't. Connecting it to the usb cable to load, didn't change a thing. The led is not turning it on either. I tried pressing the volume down + power button nothing. I tried connecting it to my pc and it didn't worked. I didn't dropped it. Does anyone has another idea?