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  1. I wouldn't say that if someone said it's gonna take a while to fix my car to mean four weeks though it could mean that. I definitely wouldn't take it to mean 1 second. I would need more information or clarification on the matter to make a reasonable determination. In the case of the phone and earbuds it would be reasonable to assume that as long as it's still in pre-order, that a while could reasonably be extending until ready to start mass production or at a specific date mentioned later by Waxberry or an official source which never was posted until months after the June 24th date passed. Even if we go by what it supposedly said on the site on June 18 about extending it a week, June 24 fell short of that posted info as well. My request for refund is in. If it's really that important to them and other forum members to defend these decisions to keep the $20 earbuds then on principle I'm choosing to keep my $700+ now. I guess the days of good customer service are over because at this point, I feel it should have been part of the order just because they clearly stated orders would be handled by payment date which turned out to not be true for the US base or just the delays in general really. I don't even have a ship date to look forward to anymore. With all that has happened in the last 7 months since paying, even if out of their control, it's still the little things that could keep customers happy instead of losing the sale. I'm just one voice among many but this is how I feel now so maybe me canceling will help future customers to be treated with a little more respect. And for the record, I had the order page tab open on my computer for weeks before I had the money to order so it's entirely possible that I was not wrong and still did see the ALL pre-orders message on a page not refreshed. Just trying to give the benefit of the doubt but that still doesn't change the fact that they backpedaled on that offer to begin with.
  2. A while doesn't mean 1 second by anyone's reasonable definition of the word. However, at that point, saying we've decided to extend it for a while, it is reasonable to assume the offer still stands until they decide to end it which at particular point in time, he left it open. No other info about when it actually stopped until months later when Erik posted with a June 24th date. So yes, what I saw on the site on July 12 lines up with what Waxberry said on June 19 and you can't prove otherwise with any dated pics of the site so believe what you want. Edit:. FYI this conversation actually turned me off of the whole experience. They can keep the cheap earbuds, I'm gonna keep my money and request a refund. Peace.
  3. Even if that information by a forum member and not an official source is accurate, Waxberry superceded that info by saying that they've decided to extend it for a while period. We all know that the site has been before and still inaccurate but when the guy running the company makes a direct statement we should believe that correct? The exact date of the cut ended up being June 24th but that wasn't stated until months later by Erik. So no, saying they decided to extend it for a while on June 19th and then making the cut later on to 5 days later still seems shady though I suppose we could debate what Waxberry meant by a while but if he was just clear or updated us after that point there would be no debate. That's just how this company operates. They put out one thing on the site, say something different in the forums, give even different answers in emails and then sometimes end up doing things that didn't match any of the provided info.
  4. Because Waxberry is an official source and if he says it's extended for a while on June 19 and I order July 12 then I fall under that bracket and qualify for earbuds unless another official statement after June 19 but before July 12 says otherwise.
  5. Oh remember 100% but I have no proof so no sense in arguing it. No proof on the other side of the argument either except a forum post. Agree to disagree. Edit:. And for the record, there's plenty more to complain about that I can prove such as my order saying shipping is included and now people are paying more shipping to get it to themselves. Also, you just proved with your link that Waxberry extended it for a while as of June 19th. Show me where and when they changed their minds again after that.
  6. Thought about it and at one point sent an email to cancel but it was taking too long to get back to me so I cancelled my request and am gonna try to get money back through a resale to someone looking maybe or keep it as a messing around phone with rooting. Money has been out of my account for close to a year, so I already wrote it off. Just recently picked up OnePlus 7T Pro 5G McLaren from T-Mobile and it's a beast with no problems at all for slightly more than what I paid for Pro1. *Shrug*. Love keyboards but it is what it is.
  7. Well even if I didn't see what I remember, the last post in that Headphones thread by Waxberry who is official FX said on June 19th, that they decided to extend the offer for a while. How long is a while? Nothing official or unofficial after that and my order was July 12th. So again too much unclear communication throughout the thread and website since this all started. I mean if you go to order right now, it STILL says orders will be fulfilled in 4-6 weeks. How can they still be making that promise when people who paid in August might not even see it that fast. Just be honest with new customers. Update to say "as of now, with the Corona virus, we don't know blah blah blah"
  8. I don't think they ever said they would honor it. I think Eske said maybe they would or something but nothing from an official FX source. Doesn't matter to me anymore really, just annoyed at all the flip-flopping and mis-information put out by these guys. Have a new phone with no KB now. Lesson learned and over $700 wasted on a product that is getting more outdated by the day before delivery and with too many reported problems for how many are actually in the wild. Pro1 is DOA and there won't be a pro2 in my opinion.
  9. I'm telling the day I ordered, it said ALL. It was the reason I pre-ordered and I was not involved with the forum or newsletters at that time. I pre-ordered in July thinking they were starting to ship in July like the site said. Yes that screen shot is an older dump and not mine. It was however what was on the site when I ordered and the only reason I pre-ordered. I don't really care anymore. I'll probably never get this phone shipped anyway at this point.
  10. This was on the website when I ordered. No idea where this supposed "limited time" message was but I only pre-ordered instead of waiting because of the case and headphones cause it's not usually a good idea to pre-order new product being that there are frequently problems on the first run
  11. I didn't choose to ignore anything. At the time I ordered on July 12, the website still said ALL pre-orders would receive. Since it was already mentioned before that they only changed the website twice, the first being in July after I ordered, that is a complete fabrication that there was notice in June unless it was buried on the forum somewhere and not clearly stated on the main order site.
  12. No they won't even honor the ear buds they promised to all pre-orders lol. Definitely won't be any compensation.
  13. Yeah I'm sticking it out cause I waited this long... The phone I was using was horrible and wasn't even receiving texts so I had to get a phone as FX wasn't delivering and ended up with a OnePlus 7T pro 5G McLaren. It's a really nice phone and no complaints but I'm still a KB guy so hopefully mine arrives some time this year. And for the record, if you read my earlier posts I was very patient and supportive of FX but at some point I got annoyed at all the false info they give. If they had just said orders were being handled by pre-order date instead of payment date my demeanor would be different right now but I feel like they said payment date just to get us to pay quickly so they actually had the funds to start production.
  14. Not upset as I already purchased a new phone that I'm very happy with. Not gonna stand by and roll over either without asking questions and demanding truthful answers when someone I don't know has $800 of my money. I work hard outside on the railroad for my money. And unfortunately the "just wait a few more weeks" answer has been going on for 6 months so who knows at this point if I'll have the phone or another reason to wait a few more weeks in a few more weeks.
  15. In crowded China, the safest place for FX workers to be is at the factory right now. What do they have like 5 people working there? *going by earlier posted picks of their assembly line*
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