pedro4444 36 Posted November 19, 2019 Share Posted November 19, 2019 (edited) Hello yestarday i done order and gave pay direct bank transfer and today I have not email with pre-invoice and with instructions (IBAN with variable symbol) I see only in my profile: (attachment) Please What is the next step? thanks Edited November 19, 2019 by pedro4444 Quote Link to post Share on other sites
Noir 112 Posted November 19, 2019 Share Posted November 19, 2019 You will receive the information about direct bank transfer via E-Mail. Please check your spam folder. Otherwise send an email to [email protected] with your order number, to receive the payment infos in less than 24 hours. 1 1 Quote Link to post Share on other sites
pedro4444 36 Posted November 19, 2019 Author Share Posted November 19, 2019 yes I checked my spam and nothing from fx... Ok thanks. I sent email on info and create new taks with help support... I will wait... 1 Quote Link to post Share on other sites
SchattengestaIt 557 Posted November 19, 2019 Share Posted November 19, 2019 I didn't receive a mail either (order placed in end of september). Normally, you get forwarded to a page with payment information. If you close that page, you won't see the information ever again. The support is the right way to go here, but it would be a good idea to send an E-Mail or to provide the payment information in the order section of the website. 1 1 Quote Link to post Share on other sites
pedro4444 36 Posted November 19, 2019 Author Share Posted November 19, 2019 for others: support wrote me email with IBAN: GB80MYMB23058033404034 BIC: MYMBGB2L VS: number order 1 Quote Link to post Share on other sites
netman 1,424 Posted November 19, 2019 Share Posted November 19, 2019 3 minutes ago, pedro4444 said: for others: support wrote me email with IBAN: GB80MYMB23058033404034 BIC: MYMBGB2L VS: number order To make transfer via IBAN you also need the beneficiary name (or company name) I believe. Quote Link to post Share on other sites
pedro4444 36 Posted November 19, 2019 Author Share Posted November 19, 2019 name will be FX Technology Limited. Company or? Quote Link to post Share on other sites
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