Jump to content
Sign in to follow this  
SaiKo

fedex non-delivery

Recommended Posts

can someone explain to me the following things please.

 

 

why does fedex mail me in advance to say they will deliver on friday, only to then try and deliver on thursday when im not home.

what is the use of sending a mail in advance if you then dont do what you tell the customer?

 

 

then, when i get home i find the note fedex left.

 

printed on it it says i can fill in an online form before 19:00 to have my package delivered to another livingplace. and i can fill in an online form before 24:00 to shedule a new delivery at the same livingplace.

printed on the sticker below it says "Final attempt. Package will be returned to the sender if we do not receive further delivery instructions"

wtf? was it the final attempt or can i reshedule delivery?

so i go to the online form, before 19:00, and can choose NONE OF THE OPTIONS MENTIONED ON THEIR CARD, i can however select some local magazine stores that serve as drop off points.

 

it is now the next day, havent received any word that my packege is delivered at the drop off point, its almost closing time so i call them, they havent received anything...

WTF

 

is this normal? or... is this normal for fedex? other delivery companies dont do shite like this, they either come back a second time or they leave a note detailing the drop off point where the package will be available for pickup the next day. they also dont email and text me to tell me when they will deliver and then try deliver the day before they said they would and not at all on the day said.

 

 

on the trackinf page it still says delivery today btw, i wanna see them try when the store is already closed ffs

Edited by SaiKo

Share this post


Link to post
Share on other sites

Can't understand your question. Can you be a bit more specific, please.
I've had deliveries from Fed-Ex recently and they always send me a text with a time slot of when they are going to deliver on the day. And it's nearly always within that time slot.

Share this post


Link to post
Share on other sites

yeah sorry, on this forum some keypresses submit the form before you are anyway near finished typing, i completed the post in an edit.

  • Thanks 1

Share this post


Link to post
Share on other sites

Is there a contact number for the delivery driver?
I normally get told who my delivery driver is and get the chance to contact them if I need to discuss the delivery.

As for the options on the Fed-Ex site I believe it depends on which tier the delivery cost is. If it's economy your options will be limited. You could try contacting Fed-Ex themselves to see if they can get hold of the driver.

Share this post


Link to post
Share on other sites

I had exactly the same problem, that Fedex sent me sms, that they will deliver in 28th, but this morning 24th they sent message that they would deliver today, so I had to cancel my few plans I had and stay at home - also I knew that it would be only my phone, so decided to stay. They delivered to me within 2 hours(because their depot is 20min distance with car from my home), though, even if their webpage said, that they could deliver up to 18:00. So, there were no specific time slots in any of those messages or in webpage, unless we are talking time span 9:00 -18:00, which IMO is not specific at all!

Both of texts had different numbers, so I presume, that it might be possible to call them back and reschedule different time or at least ask about other options. Hey, congrats on getting your phone! 🙂

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  

×
×
  • Create New...

Important Information

Terms