can someone explain to me the following things please.
why does fedex mail me in advance to say they will deliver on friday, only to then try and deliver on thursday when im not home.
what is the use of sending a mail in advance if you then dont do what you tell the customer?
then, when i get home i find the note fedex left.
printed on it it says i can fill in an online form before 19:00 to have my package delivered to another livingplace. and i can fill in an online form before 24:00 to shedule a new delivery at the same livingplace.
printed on the sticker below it says "Final attempt. Package will be returned to the sender if we do not receive further delivery instructions"
wtf? was it the final attempt or can i reshedule delivery?
so i go to the online form, before 19:00, and can choose NONE OF THE OPTIONS MENTIONED ON THEIR CARD, i can however select some local magazine stores that serve as drop off points.
it is now the next day, havent received any word that my packege is delivered at the drop off point, its almost closing time so i call them, they havent received anything...
is this normal? or... is this normal for fedex? other delivery companies dont do shite like this, they either come back a second time or they leave a note detailing the drop off point where the package will be available for pickup the next day. they also dont email and text me to tell me when they will deliver and then try deliver the day before they said they would and not at all on the day said.
on the trackinf page it still says delivery today btw, i wanna see them try when the store is already closed ffs