pbhuter 0 Posted August 15, 2020 Share Posted August 15, 2020 I am having trouble with making calls. The call will connect, but I cannot hear and the other party cannot hear. Is this maybe an issue with my carrier, or the Pro1? Quote Link to post Share on other sites
raymo 177 Posted August 16, 2020 Share Posted August 16, 2020 I had a hardware trouble with that. Did you try a phone call using hands-free Speaker ? This could be a microphone issue. You can install Phone Doctor, and test your hardware. This was my issue (no more microphone), and I just take off 5 screws, remove the screen and clean the small connector from the microphone. Since it works without issue. 1 Quote Link to post Share on other sites
pbhuter 0 Posted August 18, 2020 Author Share Posted August 18, 2020 I have since found out that it is an issue where I cannot hear anyone else. Sometimes it works, but most of the time it doesn't. I think speakerphone works and a headset works, but I would like to be able to use my phone as a phone all the time. Quote Link to post Share on other sites
OKSun 103 Posted August 18, 2020 Share Posted August 18, 2020 This might be the same problem as below (with solution): Quote Link to post Share on other sites
raymo 177 Posted August 18, 2020 Share Posted August 18, 2020 yes, that's it, microphone pressure contact issue was also my problem. Not difficult to access, it was a bit dust on this. Cleaning it do the tricks. In my case the screen has been remplaced, it could explains the issue. (Sorry for my bad english) 1 Quote Link to post Share on other sites
internationaltraitor 84 Posted September 8, 2020 Share Posted September 8, 2020 i hope dust isn't easily infiltrated into the phone's microphone? was this a brand new out of the factory issue? or did this problem occur over time with your daily use of the phone? I'm now worried, since i work in very dusty environments every day.. but i always keep my phone in the carrying pouch, that they provided with the phone. Quote Link to post Share on other sites
EskeRahn 5,427 Posted September 8, 2020 Share Posted September 8, 2020 4 hours ago, internationaltraitor said: i hope dust isn't easily infiltrated into the phone's microphone? was this a brand new out of the factory issue? or did this problem occur over time with your daily use of the phone? I'm now worried, since i work in very dusty environments every day.. but i always keep my phone in the carrying pouch, that they provided with the phone. Due to the nature of the sleeve it will not protect the open end from dust. So for a "very dusty environment" I would suggest to find/make a deeper sleeve, where you can fold over the excess end to better protect the device. (Not only for the microphone and speakers) Quote Link to post Share on other sites
internationaltraitor 84 Posted September 8, 2020 Share Posted September 8, 2020 i think you're right, i should get another case, just for work. since that excess of at least 2 inches, would feel kind of flappy in the pocket, and would rather use the given snug fit case when outside of work. Quote Link to post Share on other sites
EskeRahn 5,427 Posted September 8, 2020 Share Posted September 8, 2020 13 minutes ago, internationaltraitor said: i think you're right, i should get another case, just for work. since that excess of at least 2 inches, would feel kind of flappy in the pocket, and would rather use the given snug fit case when outside of work. A very cheap and simple solution could be to find a suitable small plastic back to stick the sleeve and phone in while at work. It will also be easier to change/clean than most sleeves/cases Quote Link to post Share on other sites
internationaltraitor 84 Posted September 8, 2020 Share Posted September 8, 2020 10 hours ago, EskeRahn said: small plastic back to stick the sleeve and phone in while at work. Thats what ive been doing lol. 1 Quote Link to post Share on other sites
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