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Need help filing a consumer complaint in the UK...

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1 hour ago, MvBoe said:

For Germany it would be an alternative to create an account for the "Packstation". Then at least the packages are safe.

Yes, indeed. That said, the "packstations" are property of DHL, and no other parcel service may use them... (This is what comes from three decades of pro-privatisation, pro-competition and against-public-services politics...) And DHL usually are the ones who actually do ring the bell and wait for someone to open, or otherwise leave a note and deposit the parcel at the postoffice to be collected... 

Edited by Rob. S.
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