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The good news is, the warranty repair is just dealing with London, not HK, and there is no need for parts to be ordered, so it should be a fairly quick turn around once you get the support ticket set up with them and they receive the unit. I've had two warranty repair episodes with them and both went well. They are not quick with communication, but they will get the job done. @Casey

Please don't disassemble new and intact phones if you don't have to. The Pro1 is easier to disassemble than other phones and it has a lot of potential for modifications (like I have two USB C ports) but it's not worth the risk damaging some components while opening it up. I know it's sad but please let it get fixed by FxTec, even if it takes some (more) time.

Glad you finally got it, but sad that it is in a useless state... Well the only known remedy is to disassemble it and charge the battery directly with a suitable circuitry. That is what FxTec is doing with returned units. So sad that the road from production to delivery has been so long that this happens to several... So the only options I see is to return it/them to get fixed, or to disassemble it and charge. Rather than some fancy circuitry I have seen some suggest to use three 1.5A batteries coupled, as they have a limited power and thus are unlikely to damage the battery.

This time it happened. I got the email notification. I got a tracking number. I got crazy tracking status updates that said otherwise, but I did receive the Pro1x I ordered through Indiegogo on Nov 3rd, about 10 days after I got email notification. I think though, I got one of those that has a depleted battery. It won't turn on. It does not show charging. The red light flashed once when I plugged it in to charge. No show of progress at all. If i hold down the power button continuously, that red light flashes once every 10, 11 seconds. What should I do? If this unit can be revived I