John Veness

I had the ghost touches problem one year ago and replaced the screen with one from Aliexpress. One year later and now that replacement screen has started showing the same symptoms. I think I'm done with this phone

I get no response from the keys when using the built-in test software (the one you get when you click the build number multiple times).

I don't seem to have either an advanced option or an option to view recovery.log. Remember that I'm on stock.

I'm not sure how I would do that? One reason I think it's hardware is because at first the problem was intermittent, and pressing the key harder seemed to work, but now it doesn't work no matter how hard I press. I'll open it up at some point, when it's less hot!

Both the left and right Ctrl keys don't respond on my Pro1 😢. I'm on stock Android 9, and I'm pretty sure this is a hardware rather than software problem. All other keys are fine. Any ideas what to look for? I'm happy to open it up.

The Elephone U and Elephone U Pro use the exact same screen, so either is good.

Thanks both. It is indeed the metal bracket that holds the camera button in place. It turns out that the button is missing too - I hadn't noticed as I never use it! 😞

I agree that it doesn't seem to appear in the official service manual, but that manual has a few minor differences with the actual device.

I opened up my Pro1 in order to reconnect the fingerprint cable. After I put it back together, I found this little bit of metal (about 4mm long) on my work area. I assume this came out of the Pro1. I found it quite hard to open up the phone so don't relish doing it again just for "fun", so I wondered if anyone had any idea what it's for and if it's very important!

I've been having the exact same problem with my touchscreen, with a line across the screen not responding to real touches (or showing ghost touches) in the same place as others have seen. It's strange that it's always in the same place... I have received a new screen from Aliexpress which seems to work in a quick test. Side-by-side, old screen on left, new on right: Does anyone know what I need to do to make the back of the new screen similar to the old? If I pull off the current protective covering off the new, it reveals the copper-coloured backing seen around the edge of the

Anyway, I did manage to open the bottom (keyboard) part in the end, using an iSesamo device. The fingerprint connector was indeed completely disconnected but I managed to reconnect it. I put a little bit of extra squidgy stuff underneath it to try to better push it in place, as follows: Before: After:

Many thanks for this, although I when I try this it seems to always restart, not shutdown. I'm running stock Android if it matters. As it happens, I just trained myself to stay away from the power button while fiddling with the device!

Thanks @VaZso . It's the difference between thin and sharp I'm having trouble with! That is, finding something that is one but not the other. Regarding shutting down blind, I even tried holding volume up or volume down while holding power, but those still did a reboot not a shutdown.

Hi. I need to disassemble the bottom keyboard part of the phone, as my fingerprint reader is no longer working (I'm assuming the cable has disconnected), but I'm stuck at the point where I need to prise the outer shell off. I have removed the screen part OK and undone the five screws but none of my prising tools are having any effect. Any tips from people who have done this? Also, I keep on accidentally turning the thing on by pressing the power button! Is there any way to reliably turn it off "blind" (without reconnecting the screen)? Holding down power for a long time seems to caus

Thanks both! 🥰