High volume when speaking

[basel 1]

Hello,

I've bought QX1000 mobile phone last week. When i talk with someone, everyone can hear other side 5 meters away than me. 🙂  So, conversations are not private although i decrease volume level. I tried volume settings, it seems very low , but still everyone can hear other side at the phone. It is also same for applications like Whatsapp and Skype. 

 

How can we decrease in-call volumes more? I can't do private conversation at office and i can't use my telephone.

 

Thank you.

[EskeRahn 5,459]

1 hour ago, basel said:

Hello,

I've bought QX1000 mobile phone last week. When i talk with someone, everyone can hear other side 5 meters away than me. 🙂  So, conversations are not private although i decrease volume level. I tried volume settings, it seems very low , but still everyone can hear other side at the phone. It is also same for applications like Whatsapp and Skype. 

 

How can we decrease in-call volumes more? I can't do private conversation at office and i can't use my telephone.

 

Thank you.

Yes, a known and really annoying bug. Hopefully they will fix it in an OTA update soon.

misread, sorry

[Doktor Oswaldo 904]

3 minutes ago, EskeRahn said:

Yes, a known and really annoying bug. Hopefully they will fix it in an OTA update soon.

So this is always the case?
Are the wrong speakers used?

[EskeRahn 5,459]

29 minutes ago, Doktor Oswaldo said:

So this is always the case?
Are the wrong speakers used?

Sorry misunderstood, the bug I knew of was regulating the microphone level... 🙄

[basel 1]

So, isn't there any solution or helping?

[basel 1]

5 hours ago, Doktor Oswaldo said:

So this is always the case?
Are the wrong speakers used?

Is there any option to choose speaker?

[enPfzr4v 239]

Just now, basel said:

So, isn't there any solution or helping?

Very few of us have a Pro1, give it some time 😛

[basel 1]

If someone knows that bug, we can wait for it. I just want to inform developers about that.

[divstar 164]

I wish they had an issue tracker.

[Craig 1,435]

On the flip side, I made a call today in a noisey McDonalds playland and had no problem hearing.  I even kept keyboard open!

[basel 1]

Problem is not hearing. Everyone can hear already. We want to decrease level. If you are in a meeting, you can not talk silence with a person. Everyone can hear other person's voice you talked at phone. Shortly, speakers give too much sound and you can't decrease in-call voice level.

[enPfzr4v 239]

3 hours ago, basel said:

Shortly

😎😎

[basel 1]

So, no solution?

[kthxbye 71]

7 hours ago, basel said:

So, no solution?

I think you need to shoot a mail to customer support. It's been stated many times that these forums are for the community only and nobody is reading them "officially". In that light it seems really dumb to have sections like "bug reports" and "support" in here, but what do I know. Either the forums are community only or they aren't but as with everything else fxtec wants the cake and to eat it too..

Contacting support would for sure at some point get an issue open for the developers to fix, so that's what you need to do for every bug imho.

 

 

Edit: there is also this topic

but it was the usual fire and forget move. Dropped by someone official and then never updated (it's over a month old, there have been a lot of other bug reports). So I believe support is the only place to go that makes sense for things that don't have workarounds or community contributed fixes.

Edited December 25, 2019 by kthxbye

[basel 1]

I'm very grateful for your answer. I will contact with their support department, thanks for your info. 

 

Merry christmas.

Edited December 28, 2019 by basel