TheOnlyRick 17 Posted February 7, 2020 Share Posted February 7, 2020 I got the phone and was doing new-phone-setup-stuff. I started checking for updates and the phone restarted. Now the "Updates screen" is blank (see below). When I check for updates I just get a progress bar that spins for ever. I've force stopped two update apps and restarted the phone. Not sure what else I can do... One options is to wipe the phone and start again. Any other ideas? Thanks, Richard Quote Link to post Share on other sites
TheOnlyRick 17 Posted February 7, 2020 Author Share Posted February 7, 2020 Oh. Might have a fix. I went into the Settings bit (under Check for updates) and disabled advanced updates (or similar) It's currently downloading an update now... Quote Link to post Share on other sites
TheOnlyRick 17 Posted February 7, 2020 Author Share Posted February 7, 2020 Hmmmmmmm.... Update is stuck at 42.4 MB I get the option to pause and resume, but they don't seem to do anything. Quote Link to post Share on other sites
netman 1,424 Posted February 7, 2020 Share Posted February 7, 2020 For me it worked to just reboot and retry a couple times to get to the final update. 1 Quote Link to post Share on other sites
TheOnlyRick 17 Posted February 10, 2020 Author Share Posted February 10, 2020 On 2/7/2020 at 5:34 PM, netman said: For me it worked to just reboot and retry a couple times to get to the final update. That's weird - I thought a posted (another) response... I got it working by allowing updates over data/the network (instead of just wifi). All sorted. 👍 2 Quote Link to post Share on other sites
GwynBleidD 12 Posted February 20, 2020 Share Posted February 20, 2020 Got the same problem. Fixed that issue by finding updater app in all applications list and clearing its cache. 5 Quote Link to post Share on other sites
_DW_ 628 Posted February 21, 2020 Share Posted February 21, 2020 On 2/7/2020 at 5:34 PM, netman said: For me it worked to just reboot and retry a couple times to get to the final update. Yeah had to do the same after recent reinstall. worked fine when I first got the device 🤷♂️ Quote Link to post Share on other sites
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