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  1. They have - they responded the same day. At their request I've done some testing (which didn't work). I'm now waiting for their response.
  2. Even if the card was too big/wrong format/wrong block size (etc) I think it would at least know that an SD card had been inserted. My phone isn't even detecting that there's an SD card in place.
  3. Yup - they've gotta be asked! I've tried rebooting with two of the cards, and I've checked in Settings>Storage. (And when I put the SD card back into my old phone, all the android system folders are there.)
  4. I've tried 3 working MicroSD cards (that all work fine in an Android phone or a laptop), and none of them are being detected by my Pro1. Anyone else had this? I bought phone from Clove. They want me to try troubleshooting with FxTec, which I'm happy to do. If it doesn't work, I guess I'm returning it, and I'll have to get back in the queue... πŸ˜’πŸ˜•
  5. @EskeRahn Unrelated topic, but do you know the app 'Ampere'? Best app I know to help you avoid/choose a charger that does fast charge. (Depending whether you want a hot/fast charge or a slow charge/cool 😎 battery.)
  6. Nice shortcuts. With SwiftKey enabled, is there a way to use the launcher shortcuts (A-Z and 0-9)? Thanks.
  7. That's weird - I thought a posted (another) response... I got it working by allowing updates over data/the network (instead of just wifi). All sorted. πŸ‘
  8. Anyone know if there are any plans to give more control/customisation over the launcher? I've been using Nova for years and would love some of that functionality. (But I love even more the functionality of the 36 shortcut keys you get with the stock launcher...) Thanks
  9. Good luck - I hope it arrives soon. 🀞 You ordered it direct from FXTec❓ (I haven't yet found out what magic key combo produces a question mark... πŸ€¦β€β™‚οΈπŸ˜„)
  10. Hmmmmmmm.... Update is stuck at 42.4 MB I get the option to pause and resume, but they don't seem to do anything.
  11. Oh. Might have a fix. I went into the Settings bit (under Check for updates) and disabled advanced updates (or similar) It's currently downloading an update now...
  12. I got the phone and was doing new-phone-setup-stuff. I started checking for updates and the phone restarted. Now the "Updates screen" is blank (see below). When I check for updates I just get a progress bar that spins for ever. I've force stopped two update apps and restarted the phone. Not sure what else I can do... One options is to wipe the phone and start again. Any other ideas? Thanks, Richard
  13. Mine's arrived from Clove, only ordered 12 days ago. (It would've arrived three days if it hadn't been for the weird inability for the UPS delivery person to find the building.) Anyway, I'm happy with it so far. There's a lot of niggles I need to sort out, but so far so good. πŸ‘
  14. Am including @Erik to see if he has any info about how I can speed up the refund. Am looking forward to getting the phone tomorrow (although not looking forward to the fingerprint sensor...)
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