galaxy 22 Posted February 28, 2020 Share Posted February 28, 2020 I found that I can reproduce it quite consistently on my device that once it warms up (say readind articles in the browser for 40 minutes) it loses the second SIM, like it is not there. The only way I could get it back is to cool down the device and reboot. Does anybody else experience something like that or should I reach out to support for a repair or exchange (if it is a manufacturing fault)? 3 Quote Link to post Share on other sites
MvBoe 31 Posted February 28, 2020 Share Posted February 28, 2020 If it is so reproducible, it unfortunately seems to be a case for the service. 🙁 Quote Link to post Share on other sites
EskeRahn 5,454 Posted February 28, 2020 Share Posted February 28, 2020 9 hours ago, MvBoe said: If it is so reproducible, it unfortunately seems to be a case for the service. 🙁 It might not be so, it COULD be that the exact same issue would show it self on another specimen. What worries me here is the warming up. The SIM2 SIM1 sits deeper in than the SIM1 SIM2, so it will feel the heat first, and it just MIGHT put it outside its working limits. corrected, it is the other way round, so that is not the explanation. But one SIM might be more robust than the other? Reading for 40 minutes should not really make the PRO1 warm. I have not tried to use it for reading that long though... 2 Quote Link to post Share on other sites
Slion 1,201 Posted February 28, 2020 Share Posted February 28, 2020 I often keep the display on for longer than that and it never gets warm. Both SIMs are working fine too. 1 Quote Link to post Share on other sites
EskeRahn 5,454 Posted February 28, 2020 Share Posted February 28, 2020 Just a thought. @galaxy, are you using some 'free' apps that wastes your battery on fetching and showing ads on part of the screen while you are reading? That is the first thing that comes to my mind of things that could generate heat for no use. Quote Link to post Share on other sites
david 929 Posted February 29, 2020 Share Posted February 29, 2020 4 hours ago, EskeRahn said: It night not be so, it COULD be that the exact same issue would show it self on another specimen. What worries me here is the warming up. The SIM2 sits deeper in than the SIM1, so it will feel the heat first, and it just MIGHT put it outside its working limits. I have an SD card installed in the big slot and the sim in the smaller slot. My phone seems to show that as sim1. So that would mean that sim1 is deeper. 1 Quote Link to post Share on other sites
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