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You also might want to remember that there still is a probably small, but unknown amount of unfulfilled Pro1 orders which were converted to Pro1X orders that I very much hope will be served first! 😉

From MintMobile compatibility site with my Pro1 IMEI. So the Pro1x seems very promising

This is a fabulous post! I am exhausted from battling Google at every turn so I am very interested in the Pro 1 X. I use Mint, which uses T Mobile so I think I will take the plunge but am also offering my signature if it comes to that.

I see and fully support your point that aggressive ranting about F(x)tec, as is popular on the IGG forum, does not help anyone and certainly will not lead to better communication. However, what you are insinuating is also wrong: customers should not need to be "friends" with companies they do business with in order to get support queries answered. Anyway, your "system" is not scalable: if we all had personal ties with the guys at F(x)tec, their mailboxes would be flooded with cat pictures in addition to our user requests. I do not see how that would improve responsiveness ... 😉