Rob. S.

That turned out well – they decided it was a warranty case and I got it back on Monday, repaired, like new, after about a month. I'm already missing the physical keys again, though. Still, compared to the Titan Slim, the big screen makes a huge difference. Because of that, it's much more than just a phone...

@Mr.TvolaCZ, as of now, it seems there's still a slight chance to get the device delivered, see their latest update: How a potential time frame will look also depends on whether you backed the phone on Indiegogo or ordered it from their website; the above info is for Indiegogo backers. I was told by them the remaining website orders would ship after those (so there's still a tiny bit of hope I might yet receive my 2019 Pro1 order, changed to Pro1X later, some day, as some devices have actually been shipped over the past few months, and so I've still not completely given up). (I als

I've forgotten how the state of LineageOS is on the Pro1 X in that regard, I never tried it, but if I might actually get the device that's still outstanding (I won't mess with the one I already have but doesn't work properly anyway at this point), I would be tempted – does it being "official" include the ability to make it pass SafetyNet attestation? (Also, does anyone know what Google's imminent transition from "SafetyNet attestation API" to "Play integrity API" might mean for us in this regard?)

the context is irrelevant, I would feel the same if this were the only issue You don't understand. If this were "the only issue" (and the company hadn't been on the brink of folding for some time already, I didn't expect any of the 2024 devices to ship anymore at all) no one would scratch their head at your complaining. Context is everything. What you're doing here is like complaining about a unique car with a special door construction (which is the one thing why it was made and why people were buying it) which in itself somehow works and looks good, but comes with half the expe

@Aeong – to be fair, the screen is not "defective", it's a minor cosmetic blemish, and all of us had to put up with it who needed to source a replacement screen outside of Fxtec, which was often the case. On the parts market, perfect replacement screens haven't been available at all now for a long time, and it seems that at this point not even Fxtec is capable to source any. Your complaints on some of the other issues you mention are, of course, perfectly valid. When I was still using my Pro1X which also had basic connectivity issues, practically inhibiting calls and text messages a

@749121, thanks for the comment! The new home button/fingerprint sensor setting works fine, and I'll have a look at the BlackBerry app!

Just came in by email:

As I wrote a few weeks ago in the Honor Magic V2 thread, I went back to the Titan Slim because the Honor I had finally decided to buy had developed a display problem. Turns out that after using the big screen with an on-screen keyboard for some time, which surely was better than a normal phone, I like the Titan's keyboard more than did before. It's still a major nuisance that the app I'm typing in keeps being swapped into the background every time I inadvertently touch even just the border of the fingerprint sensor + home button, and it's still some nuisance that I don't get all characters I f

I was wrong about the ten days – it's "usually ten days for repair", after checking the device and deciding whether it's on warranty or not. Haven't heard back from them yet, after close to a month now (they received it on July 25), and I just sent the the repair service an e-mail...

If I remember correctly, I mostly used the "manual camera pro" (non free) app by Lenses Inc. (the title of which is misleading as it is fully automatic, like any other camera app, but offers manual modes)...

They promise defect analysis (including the decision whether it's covered by warranty) within ten days after receiving the device, so I hope to get more information by the end of the week...

If there were no other typing friendly alternatives whatsoever, like the cheap Titan Slim or one of the expensive new folders if must be, Fairphone would definitely be where I'd go. Five years warranty and software updates alone would be a strong reason to support them... For an older phone, they even did their security updates themselves after the chip manufacturer stopped delivering them.

I have no luck with smartphones... My Magic V2 has developed black spots in two of the the large screen's corners, I am in contact with support and now in the process of backing up before resetting the phone. Reverted to the Titan Slim that I already had had plans to put on ebay, given that it's still in good cosmetic shape – good that I didn't. Slightly surprised to find that the Titan's limited physical keyboard (which I had a lot of complaints about while I was using it) immediately feels a lot better than the Honor's on-screen keyboard...

Aaah, that explains it. Thanks!

Thing is, though, if I remember correctly, the secondary camera in the Pro1 only ever worked (if at all) to support the primary one. There was no way to actually switch to the secondary camera in any app. I never really knew what it was good for. Overall, the Pro1X' camera hardware definitely was (is) the better one, even if maybe just slightly.

They answered: "Website Orders will be dispatched at a later date."

I've asked them whether their restarted shippings will include my upgraded Sept 2019 Pro1 website order, too. When I asked them about the state of affairs in March, their repsonse was quick ("currently confirming user's addresses in order to resume further shipping so be sure to update yours").

FWIW, I remember when I was still using the Pro1 that was what LOS 18.1 told me when the internal camera cable had come loose after the phone had taken a hit or drop. (Which could always be fixed by applying sufficient pressure to the phone's back in the right place to reattach the cable.)

Correct; but that's only because our small manufacturer didn't think properly about the consequences of providing an unlocked bootloader by default. I think later batches were supposed to come with locked bootloader again. With LineageOS, I think you just need root by Magisk and some Magisk add-ons to gain SafetyNet attestation for your device. If I remember correctly, that also requires an "official" LineageOS build for the specific device. Also, even then there still may be some apps which refuse to work because they somehow detect that the phone is not running on its official ROM. P

In addition to what @EskeRahn said, you might want to have a look at the official "Pro1-X OEM Lock - User Manual"... ... and perhaps, in case of problems, this thread:

From what has been discovered only fairly recently by @claude0001, it seems that there might be a hardware related issue at the core of those connectivity problems, so firmware wouldn't help.

If I remember correctly, I had problems with getting full Google attestation on my Pro1X (stock, no root) because it came with the bootloader unlocked and I forgot to lock it before setting everything up. As most if what I wanted to do (except for the ubiquitous hardware related problems with connectivity), I never bothered, but I suppose it would have done the trick.

Yes, they are reliable for delivery. Not great on after purchase support like OS updates and such, but they will deliver your phone. That's what I'd say, too, after a few months with the Titan Slim. Also, for what it is, it worked well enough. If you were happy with the Key2, you might also be good with the SIlm, even though it's much more plasticky than what I've seen from BlackBerry. (In the end, I found both the portrait mode keyboard and the screen too small for my tastes, which made me try the 5+ times more expensive Honor Magic V2 foldable phone, which seems to do it for me, e

Is it just my browser, or has the forum become public again? For some reason, my default browser had lost all its cookies, which logged me out of all websites, but https://community.fxtec.com right now showed me the complete original start page with all the latest "topics" before I logged in again.