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Posts posted by sequestris

  1. 7 hours ago, Adrienspawn said:

    That's so bad. Being based out of London gave it a lot more credibility than out of China.

    It is what it is. Still love my Pro 1 to death and would get one for my hubby, but based on all the feedback, I don't even want a Pro1x anymore.

  2. I did a credit card claim - even though it had been 2 years. I was fully refunded including shipping.
    You're not going to get a refund from fxtec so you need to be more creative to get your money back.

    Also I am in the US

  3. 1 hour ago, SchattengestaIt said:

    Hey there,

    so they actually charged you guys 120€?

    If so, I'd be interested in your old/broken battery.
    In the case one of you changes their old battery as it lost too much capacity, I'd be happy if you PM me. I'd like to disassemble it, learn about the charging/monitoring circuit and try to change the battery cells to a pack that would fit into the Pro1. Maybe we get a cheap fix that way.
    So if your battery is trash, please send it to me instead (I'll pay for shipping of course).

    Time doesn't matter. My own battery isn't unusable yet so if you change it in a few months, please feel free to contact me anyways.

    Yes they charged 120€ - 99 + shipping.
    When it comes time for me to deploy the new battery, if it is a fail I will send it to you if they aren't willing to refund me.

    • Like 1
    • Thanks 1
  4. 4 minutes ago, Hook said:

    That's definitely good, especially if you were actually doing anything with it during those 8 hours.

    Heavy browsing for about an hour, looking at photos etc. Other than that, mostly sleeping with the phone in airplane mode

    • Like 1
  5. On 3/30/2023 at 8:37 AM, dt.white said:

    I've been recently looking into this myself given the deterioration of the battery (currently approx. 73% health


    How can you check to see if your battery really needs to be replaced? Like Mine was fully charged 8 hours ago and it's currently at 92% saying 3 days left.
    Is that good or bad?

    • Thanks 1
  6. I don't think anyone is digging into this. I honestly don't think they care any more.
    I am going to wait until Wednesday and then file a credit card claim.
    It's going to get to the point that Mastercard and Visa won't allow themselves to be used as forms of payment.

    I mean how long does it take for the Francisco-bot to say "Sorry we will look into it."
    It responded to me within minutes when I asked to buy a new battery. Funny how that is.


    • Sad 1
  7. What would be nice is if the Francisco bot actually responded to any of the 5 emails I sent or that @Casey checked in.

    Wrong tracking # doesn't fly because it's no secret that I am in the US.
    Saying "Your parcel will be shipped via FedEx and the tracking # above implies that my battery was shipped out.
    If that's the case, why wouldn't they just respond "Oh sorry, here's the right # _______________"

    Ignoring me doesn't look good or make me feel like I can trust them.

    • Sad 1
  8. @Hook @Casey and insight? I feel like they literally stole my money and scammed me.

    He asked for my mailing address and phone number in the same email chain.

    Who is A. Langstaff and why did my battery get sent to them?

    Should I finally another claim with my credit card company and add my report about my money being taken for a product that fxtec never sent to me?
    Did you ever plan to?

    I am so sick of this. I've been your Cheerleader from Day 1. Obviously replying to the email chain is fruitless.

    @EskeRahnwhat would you do? If someone literally stole your money and did not give you your purchase?



  9. @Casey you say that you are here to help us. You encourage us to trust fxtec and have faith.
    We do, we try,
    We contact you and tag you.
    And we get ghosted.

    So I am really hoping that you can clear this up and this is not just one more example of fxtec mishandling things.
    I paid $161.80 for a battery. That's like 25% the cost of the phone.

    • Like 2
  10. 9 hours ago, foxfreejack said:

    I ordered mine on April 14 and received it on the 20th. It was delivered by FedEx to Canada.

    Did you get a tracking number ?

    I got a tracking # but I am confused. See image above. It's going from Gerrards Cross BU GB to blyton, LI GB.
    I live in Chicago, IL USA

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