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Posts posted by sequestris

  1. 4 minutes ago, VaZso said:

    Unfortunately, it does not help if OS handles the card "securely" which practically means data is encrypted and encryption key is inside phone's flash which (currently) is inaccessible for the owner...

    So that is the problem@wrc08has with the card.

    Can it be put into a different phone?

  2. I have no clue where the original thread ended up.
    I posted a couple of cases I got a while back that are perfect, but y'all didn't want the funky designs and colors.

    I finally found a black one on Amazon


    All you have to do is GENTLY remove the rubber phone holder, use a few pieces of double sided carpet tape (lemme know if you want a link) and mount the phone.
    Camera hole is perfect, no button interference, and great protection.


    • Like 1
    • Thanks 4
  3. On 4/23/2024 at 12:15 PM, wrc08 said:
    The biggest problem for me is that I had a microSD card in the Pro1 that is formatted as internal storage.
    Unfortunately, I no longer have access to my data on the MicroSD card.
    Is there any way to make the memory card contents readable and back up the data?

    Take the card out and put it in a reader?

  4. On 12/22/2023 at 9:30 AM, Hook said:

    I found this, but I would be cautious about any case claiming to be for the Pro1 or Pro1x that doesn't show complete pictures. The case may fit, but does it allow the keyboard to open properly?  Luckily Amazon allows returns...


    My skepticism comes from seeing manufacturers in China relabel a case as for the Por1 or Pro1x just because it fits in one way or is a universal case they think might work, but these cases tend not to be actually created for the Pro1x.

    Been there. Done this. I didn't post about it because it was an epic fail.
    Also I had to fight for the return credit because it's some stupid a$$ 3rd Party Chinesium dude.

  5. On 9/15/2023 at 10:33 AM, hling said:


    I'm at my wit's end for the two Pro 1x (one from Indiegogo, one from FxTec, but then FxTec said something about bundling them together, which I don't know what it really meant) to arrive.  It seems that there is no end in sight, except about $1500 down the drain.  @sequestrisdo you think you wouldn't mind sharing your method to get the refund? It would be much appreciated. Thank you!


    My apologies. I never got an email notification about this.

    I contacted my credit card company and contested the charge. (US location)
    They sent me an email asking me for proof of intent on my part to handle the matter.
    I sent them screenshots, emails, proof that I had attempted to cancel, proof that fxtec acknowledged me and said (repeatedly) that it would be handled by their finance team.
    That showed that they were willing and accepting of my request to cancel.
    The fact that after they sent those emails to me they never did and the amount of time I was waiting was enough.
    The CC company (Capital One in my case) gave me a provisional credit while the followed up.
    I sent a follow up email to fxtec telling them what I did.
    They said they would not challenge the claim.
    It was all so very civilized.
    I bought mine through the website not Indiegogo.

  6. On 8/8/2023 at 4:56 PM, Dasche said:

    Hi everyone,

    I was waiting more than 2.5years for a phone. First the pro1 and then the pro1x. I hoped for the last batch in march... but i still got disappointed...so i canceled it.

    After a promising communication with the support in march, i am still waiting for a refund.... now nobody is answering the mails anymore...and slowly i am getting angry.

    Is here someone of the team, who can help me. Otherwise i will need to contact a lawyer to get my money back. 

    Best regards


    Where are you located and how did you pay for your phone?

  7. On 8/8/2023 at 5:45 PM, Hook said:

    Has it been too long for a chargeback on your credit card?  (I've never done one, so I don't know)


    It's never too long. Keep in mind that my original order was placed in April of 2021 and I got my refund in April of 2023.
    Document everything.
    Show proof that you don't have the phone, that the company isn't going to make them, your original charge...

    if you want I will send you the letter that I sent to my CC company and you can just drop in your own info and use it as a template.

    Add a link to this forum - specifically this topic or others where people are mentioning they did not get theirs.
    It is never too late. There is no statute of limitations.

  8. On 5/31/2023 at 1:19 PM, Hook said:

    No, I don't think so unless there is a complete collapse, and I don't think there is much evidence for that. I think the parts exist.  They were set to be shipped after the devices were all shipped.  But until the shipping problems are resolved, can't predict any timeline.

    I ordered an extra battery on 4/14 and received it on 5/4
    So parts do exist.

    • Thanks 2
  9. 7 hours ago, Adrienspawn said:

    That's so bad. Being based out of London gave it a lot more credibility than out of China.

    It is what it is. Still love my Pro 1 to death and would get one for my hubby, but based on all the feedback, I don't even want a Pro1x anymore.

    • Like 1
  10. I did a credit card claim - even though it had been 2 years. I was fully refunded including shipping.
    You're not going to get a refund from fxtec so you need to be more creative to get your money back.

    Also I am in the US

    • Like 1
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