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Everything posted by sequestris

  1. I got a text message (not email) so I don't know who it came from, but it said: "Listen Maya it's not like we never made the devices or tried to get them to you, but things are out of our control right now. They are taking them from the warehouse, inventory is a hot mess, we don't know who has what and we are seeing them pop up on other sites for way less and we can't stop it. We owe these people money and they don't want to wait to let us get things together. Indiego is a pyramid scheme and we never pretended it was different. We just thought things would go differently and we would be abl
  2. I agree. In three years, I never dared trying to learn to open the Pro1 single-handedly, out of fear it would jump out of my hand in the process. I could never have afforded an N950 (😉) but even my N900's simple sliding keyboard mechanism was more practical from my point of view. How are you guys opening your phones? Aside from Day 1 I have never had a problem... https://photos.app.goo.gl/cMvjas963yyQAj619
  3. My post should help you Got My Refund You can complain, you can post about how they are doing you wrong. I am not saying that your wants/needs are invalid. I am saying that from what I have read you tried ONE time in ONE way to get a refund. They didn't respond. You know what? The finance team never responded to me either, and my regular contacted wouldn't even talk about it. So I had choices: suffer/whine/deal...or find another way. I found another way. Have you tried contacting your bank or CC company? Fxtec does not have a legal leg to stand on so they are not going to
  4. Terms of Sale also state the following. The buyers are covered. I could have waited for the finance team to get in touch with me, but after 5 emails asking for proof of cancellation with no reply other than "I will pass that along to the finance team" I went the other route and contacted my credit card company. Fxtec has not case and can not contest the sale/charge when it's going on 2 years (for me) and they did not provide the product. Know your rights, and take control of your finances. Even as an IGG backer you still have a valid case for a refund.
  5. I just meant I don't even think THEY know the extent of what is going on.
  6. I order things to the US from China not regularly, but frequently. The longest I have had to wait in the past 3 years has been about 3 weeks from order to delivery. Most recently I ordered something on March 8th and got the package on March 17th. I am not saying that fxtec does not have legit problems; I'm just saying there is more to the story. I really feel bad for them, because it's a great phone and they did such an amazing thing taking on the market and producing a device that mostly lives up to its promise. I love my Pro1. I wanted my husband to love his X. I hope that th
  7. "Devices for the remaining backers are ready and in Hong Kong. Due to ongoing difficulties with our shipping partner, we are working through getting them shipped as soon as possible. We cannot share further details as we do not want to breach business confidentiality. " Those are really the same words in different order.
  8. Yes, I ordered directly from the website not IGG. But I guess it really does depend. IGG's refund policy says that you should contact your campaign owner. Nowhere on the original campaign is there a disclaimer saying "No guarantee of equipment being provided" or anything like that. So I guess it then becomes a matter for the CC or bank. I honestly think whether it was through IGG or the website directly, once anyone provides the documentation saying that they did not get what they ordered, it has literally been years, and the company will not communicate regarding refunds, the banks/C
  9. I feel sad too. Today it officially cleared. I'm glad that there is at least some recourse for those people who really, truly want a refund.
  10. So after patiently waiting for fxtec to come through and give me my refund for my canceled order placed on 2021.04.21 I called my credit card company and disputed the charges. I gave them all the information (date order placed, order #, number of emails I sent asking for a refund, how I contacted them, and the fact that no credit or confirmation of refund has been provided along with no contact from the "finance team"). I am happy to report that despite it being over 2 years, my credit card company provided me with a FULL refund and said that they will handle the rest of the claim. I did
  11. I still want it deducted from what they owe me 😄
  12. Bluetooth issue I normally encounter when playing music. My phone doesn't disconnect when in the car or using BT earbuds. Signal strength/Connectivity etc I basically work around by doing 1 of 3 things: Using wifi calling when possible Turning off data unless I need to use it Not trying to speak into the handset with my ear and mouth at the same time. (literally caller can not hear me if I do or the call disconnects). I am sure there might be "issues" with my phone that could be troubleshot but it works and I am happy and I don't have to worry about T-Mobile suddenly
  13. Yes. Still my daily driver. When you really love a device, you can work around its limitations. I can still make and receive calls and never get dropped when connected to external audio (car, headphones,speaker, etc).
  14. I want one but I don't want to send them more money to not get something.
  15. For the Pro 1 Pros: Keyboard is there which is what I really wanted Good battery life Works well on wi-fi calling Can send and receive MMS on Wifi FABULOUS camera now that I have the right software on it (see unedited images below) Expandable storage Cons: Phone call functionality sucks. I drop about 50% of my calls, when I am not on wifi text messages often get hung or don't go through Voice clarity blows and I need to use earbuds or put it on speaker Screen rotation gets hung and I have to lock and unlock the screen to fix
  16. Nothing is wrong with it, I just thought maybe I should get one in case things go belly-up ya know. So I emailed and the want £99 + Shipping. For a battery. They Want $118.25 USD for a phone battery plus shipping. So I asked if they could deduct it from the $829USD that they owe me for the cancelled Pro1X order. Results pending... 🤣
  17. I truly believe that is what happened too. I wish my husband had gotten his Pro1x, but 2 years was just a little long to wait. I wish they were going to actually refund the money. I think they are hoping that in 3 months they will have enough new orders to do some refunds. I do appreciate the fact that they are not taking new orders. At least they did that right.
  18. I honestly hope that they actually refund me and don't send me some outdated maybe-it-works device. My order shows as processing rather than refund in process or anything.
  19. I don't expect to see the money this year. I will be surprised if I get it next year. Don't get me wrong, love my Pro1, but at this point other than their good intentions, I have doubts that they have the capability to living up to expectations or promises. I mean, these are good guys. I truly believe that. But they are so far over their heads.
  20. Sorry for the long delay, but I haven't been able to find the flip case in a solid/less noisy color. Also the tray is out of stock. I found another from a different company that I should have today. Will keep you posted.
  21. Sure give me a little bit, and that's PM 😛
  22. Nope. Once a Browncoat... You had it the first time.
  23. All good. Or is there another hole I am blissfully unaware of?
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